Thermo Fisher Scientific
Thermo Fisher Scientific
„Thermo Fisher Scientific“ kuria ir tiekia technologijas, laboratorijų produktus bei farmacijos paslaugas, padedančias vykdyti mokslinius tyrimus ir teikti sveikatos priežiūrą. Įmonės veikla apima gyvybės mokslų tyrimus, analitinių problemų sprendimą, laboratorijų našumo didinimą, diagnostiką, taip pat gydymo metodų kūrimą ir gamybą. Klientams visame pasaulyje ji teikia paslaugas pasitelkdama tarptautinę komandą ir prekių ženklų portfelį, kurį sudaro „Thermo Scientific“, „Applied Biosystems“, „Invitrogen“, „Fisher Scientific“, „Unity Lab Services“, „Patheon“ ir „PPD“. Įmonės karjeros galimybės apima su šiais pasiūlymais susijusias mokslo, sveikatos priežiūros, gamybos, logistikos ir paslaugų veiklas.

Field Service Engineer, Electron Microscopy (Ireland)

Maintain and repair Thermo Fisher Scientific electron microscopes while supporting customers across Ireland. The role covers installations, troubleshooting, customer training, and technical service.

Aprašymas

  • Install, upgrade, maintain, and repair instruments at customer sites.
  • Troubleshoot a range of hardware and software issues, from routine to complex.
  • Coordinate work schedules with colleagues, service operations, and management.
  • Train customers to operate instruments safely and effectively.
  • Respond to technical questions by phone and email.
  • Submit service and expense reports accurately and on time.
  • Deliver a high standard of customer care to build satisfaction and loyalty.
  • Share sales leads with the account manager.
  • Send feedback to support teams to improve system documentation and procedures.
  • Travel up to 30% of the time, mainly to customer sites in Ireland.
  • Provide occasional support to colleagues in the UK and Europe.

Reikalavimai

  • A bachelor’s degree, or preferably a master’s degree, in mechanical or electronic engineering is typically required; comparable experience in a high-tech environment may also qualify.
  • Strong analytical troubleshooting and problem-solving skills.
  • Good hand-eye coordination and manual dexterity.
  • Excellent spoken and written English communication skills.
  • Able to work independently, provide service-minded customer support, and communicate with customers at a highly academic level.
  • Highly organized, self-sufficient, motivated, and capable of handling administrative tasks.
  • Knowledge of electron microscopes is an advantage.
  • A clean driving licence is required.
  • Some personal protective equipment (PPE) is required.

Privalumai

  • Opportunities for professional and personal development.
  • An engaging role in an international working environment.

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