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Stoneridge Software
Stoneridge Software
201 – 500 Employees
H1B Visa SponsorConstructionLogisticsManufacturing
Stoneridge Software is a consulting partner focused on Microsoft Dynamics and related business technology. Its team helps organizations improve operations through solutions built with Dynamics 365, Power Platform, Microsoft Azure, and Microsoft 365, offering services that span implementation, project management, consulting, license management, ongoing support, and training. The company works with businesses in sectors including construction, manufacturing, logistics, agriculture, and distribution, supporting clients beyond initial deployment as their technology needs evolve. For job seekers, Stoneridge Software offers the opportunity to work in a Microsoft-focused consulting environment serving organizations across multiple industries.
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Client Partner, Microsoft Dynamics 365 — United States (Hybrid)

Lead strategic client relationships, account growth, and delivery oversight for Stoneridge Software’s Microsoft Dynamics solutions. This full-time hybrid role is based in the United States and includes up to 25% travel to client teams.

USUnited States
$147,100 – $212,300 / year
HybridFull-timeSeniorLeadEnglish RequiredClient PartnerSales
ERP

Description

  • Own relationships for Strategic and Engaged client accounts as the primary point of contact
  • Build trusted partnerships with key stakeholders, including executive sponsors
  • Represent client needs internally while balancing broader business priorities
  • Own account health, client satisfaction, and long-term partnership growth
  • Lead recurring business reviews and strategic account check-ins
  • Create account plans aligned with client objectives and Stoneridge capabilities
  • Identify and pursue cross-sell and upsell opportunities
  • Work with Practice Leaders and Sales Executives to scope, position, and price new engagements
  • Coordinate support for deal execution
  • Contribute to proposals and ensure follow-through
  • Own revenue growth, client retention, and account expansion
  • Develop expertise in Stoneridge offerings, Microsoft solutions, and relevant industry trends
  • Provide strategic oversight across active client engagements
  • Track project performance, risks, and resource alignment with Delivery and Support teams
  • Act as an escalation point for client issues and drive timely resolution
  • Support effective client onboarding and handoff into delivery
  • Maintain strategic client engagement throughout delivery
  • Address delivery risks, misalignment, and relationship concerns as they arise
  • Keep client data, activities, and opportunities accurate in CRM systems
  • Use account data to guide strategy and improve client outcomes
  • Support opportunity ownership and handoff from Sales to Client Partner
  • Track renewal timing and coordinate internal stakeholders
  • Coordinate activity across the client lifecycle
  • Meet regularly with client teams in the United States and Canada, with travel of up to 25%
  • Attend industry events occasionally

Requirements

  • Bachelor’s degree in Business Administration or a related field, or equivalent professional experience
  • At least 8 years of experience in consulting, client delivery, or account management within a B2B or software environment
  • Extensive experience managing client relationships in complex delivery settings, such as ERP or technology implementations
  • Track record of growing accounts, retaining clients, and improving satisfaction
  • Experience collaborating with Sales, Delivery, and Practice leadership teams
  • Knowledge of Microsoft technologies and enterprise software solutions is preferred
  • Ability to manage competing priorities in a fast-moving environment
  • Excellent communication and stakeholder management skills, including executive interaction
  • Ability to combine strategic judgment with dependable execution and follow-through
  • Strong problem-solving abilities and comfort navigating ambiguity
  • Collaborative approach with the ability to influence without direct authority
  • Effective spoken and written English communication
  • Alignment with Stoneridge Software’s Core Values
  • Authorization to work for any employer in the United States is required
  • Visa sponsorship is not available

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) contribution program in the US or RRSP benefits in Canada
  • Life insurance
  • Disability benefits
  • Paid parental leave
  • Paid flexible time off
  • Paid sick time in the US or floater days in Canada
  • Paid holidays
  • Flexible work schedules
  • Mobile and internet reimbursement
  • Employee and family assistance program
  • Learning and development funding
  • Employer charitable contribution
  • Paid business mileage
  • Home office and wellness allowance for US employees
  • HSA contribution for US employees
  • Ongoing learning opportunities
  • Personalized development plans
  • Remote-forward culture
  • Flexible work environment

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