Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
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BeyondTrust develops cybersecurity solutions that help organizations protect critical systems and data from internal and external threats. Its offerings focus on privileged access management, helping businesses secure and manage the identities, credentials, and access rights associated with users who connect to sensitive resources.
Business Development Representative, Boston Hybrid - BeyondTrust
Build outbound pipeline for BeyondTrust by prospecting, developing early-stage opportunities, and partnering with Account Executives across assigned territories. The role combines customer engagement, account research, cold calling, and sales development support.
Description
- Build new-business pipeline through primarily outbound prospecting
- Develop and maintain early-stage sales opportunities
- Conduct outbound calls to existing customers and pursue new-logo accounts within an assigned territory
- Work with Account Executives to identify and generate new pipeline
- Research business units, personas, and account needs
- Locate key decision-makers at prospective accounts
- Create a strong initial experience for prospects and customers
- Keep new and existing customers engaged through thoughtful follow-up communications
- Meet monthly targets for sourced, qualified opportunities
- Record prospect details and activity in Salesforce
- Participate in ongoing training to strengthen product knowledge
- Assist with marketing campaigns and promotional offers to support revenue growth
Requirements
- One to two years of experience in business development, sales, or a related field
- Comfort working in a fast-paced environment
- Experience with research, account planning, prospecting, and cold calling across a large mix of new and existing accounts
- Demonstrated success against sales metrics and consistent year-over-year quota achievement
- High school diploma or equivalent
- Clear and effective communication with internal and external stakeholders
- Ability to build and sustain strong partnerships with supported sales teams
- Strong ability to manage multiple tasks, prioritize work, and operate efficiently
- Active listening skills for understanding prospect needs
- Well-developed organizational skills
- Strong interest in pursuing technology sales
- Sound problem-solving ability
- Energetic, positive approach to work
- Self-directed and willing to take initiative
- Solid phone, prospecting, sales, customer service, and interpersonal skills
- Familiarity with customer relationship management tools is a plus
- Exposure to software or cybersecurity is a plus
Benefits
- A flexible, trust-based culture that supports continuous learning
- Recognition for growth alongside ongoing learning opportunities
- A workplace culture centered on diversity and inclusion
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