goFLUENT
goFLUENT
501 – 1,000 Employees
B2BEducation
goFLUENT is a Geneva-headquartered B2B education company focused on language learning for businesses. Its technology-driven training solutions combine digital content, virtual interaction with human instructors, and analytics to create personalized learning experiences and help corporate teams build language skills across devices. The company serves organizations worldwide through its business language training products and services.

Billing and Invoicing Specialist – Mauritius Hybrid

Manage learner registrations, invoicing, and payment collection for goFLUENT’s global language-learning SaaS platform. Support customers and internal teams across French, Italian, German, and Moroccan markets.

Description

  • Coordinate learner registrations and the rollout of language-training solutions
  • Partner with Customer Success, Registration, and Group Lessons teams
  • Administer training-period changes, including credit transfers and deadline extensions
  • Respond to client and internal billing and administrative requests
  • Assess major issues or client requirements and refer them to the appropriate Customer Success Manager or Account Executive
  • Compile and distribute administrative and billing reports
  • Share analysis with Learning Consultants to strengthen learner engagement and program results
  • Review and approve pre-invoices every two weeks
  • Issue invoices through the required channels and pursue overdue payments by email and phone
  • Work with internal stakeholders to correct billing discrepancies and streamline administrative processes

Requirements

  • Prior experience in administration, billing, finance, or customer operations
  • Exceptional accuracy, attention to detail, and organizational discipline
  • High-level spoken and written English
  • French, Italian, German, Spanish, or Arabic language skills are advantageous
  • Proficiency with Microsoft Office, especially Excel, and/or Google Workspace, particularly Google Sheets
  • Effective communication and collaborative working skills
  • A proactive, practical approach to identifying and resolving issues
  • Ability to balance competing priorities while preserving accuracy
  • Willingness to work in a fast-moving international setting

Benefits

  • Experience a startup-style environment backed by the stability of a rapidly expanding Swiss company with 26 years of history
  • Learn alongside established leaders and innovators in the learning and language sector
  • Work in an inventive, international, and energetic environment
  • Receive structured onboarding and mentoring to support your success
  • Use goFLUENT’s own platform for a premium learning experience, including the chance to study one of 49 business languages
  • Collaborate with colleagues based across more than 20 offices worldwide
  • Take part in recurring team-building activities and company events
  • Work remotely one day each week after three months

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