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Gartner
Gartner
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Gartner is a global research and advisory firm that helps enterprise leaders make informed decisions on mission-critical priorities. Its work combines expert analysis, consulting, executive guidance, research, and digital market services across areas such as technology, finance, human resources, legal, marketing, sales, and product strategy. Gartner also organizes more than 40 conferences and advises organizations on improving technology investments. Teams work within a hybrid model designed to support collaboration across a diverse, international workforce, with career opportunities spanning client services, consulting, research, advisory, technology, and corporate functions.
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Associate Director, Change Management - Gartner (Hybrid)

Lead change management, training, pilot programs, and adoption for Gartner’s Sales technology initiatives. Partner with Sales and technology teams to support business transformation at a business and technology insights firm.

USUnited StatesCTConnecticutFLFloridaTXTexasVAVirginia
$108,000 – $148,000 / year
HybridFull-timeSeniorEnglish RequiredDirector

Description

  • Lead change management activities for critical Sales technology initiatives
  • Drive awareness and adoption of Sales technology tools, enhancements, and processes
  • Act as the subject matter expert and primary technology contact for Sales and the Sales Technology team
  • Partner with Sales Technology, Sales Process, Sales, Operations, and other Team NCVI stakeholders to understand workflows and processes
  • Develop change strategies and supporting materials
  • Plan and deliver engaging training tailored to specific Sales audiences
  • Own the overarching Sales technology training strategy
  • Support the Sales Technology Champions program
  • Design, lead, and manage Sales technology pilots through completion
  • Create communications and resources such as presentations, emails, intranet posts, guides, and videos
  • Measure and analyze the effectiveness of change management initiatives and present findings
  • Develop stakeholder partnerships and guide stakeholders throughout the change journey
  • Provide feedback to the Sales Technology team so solutions address Sales needs and business outcomes

Requirements

  • Bachelor’s degree is required
  • At least five years of experience in Sales, Operations, or Communications roles
  • Without Sales experience, demonstrate the willingness and ability to learn Sales processes and roles in depth quickly
  • Demonstrated ability to learn and master technology tools quickly
  • Experience with Salesforce is preferred
  • Technical proficiency with Google Slides, Microsoft PowerPoint, and SharePoint
  • Exceptional written and verbal communication skills, including tailoring terminology for diverse audiences, translating feedback across business units, and leading engaging presentations, calls, and training sessions
  • Demonstrated success leading and managing complex projects, programs, or pilots involving numerous partners
  • Exceptional attention to detail
  • Strong analytical capabilities
  • Demonstrated collaboration and partnership skills, with the ability to build connections quickly and apply emotional intelligence
  • Confidence to constructively challenge stakeholder perspectives when appropriate
  • Self-directed and team-oriented, with the motivation to work independently and collaboratively
  • Adaptable and results-focused, with the ability to manage competing priorities in a fast-paced environment and meet tight deadlines

Benefits

  • Competitive salary
  • Generous paid time off policy
  • Charity matching program
  • Group medical insurance
  • Parental leave
  • Employee Assistance Program (EAP)
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities
  • Flexible hybrid work environment
  • 401(k) matching contributions of up to $7,200 per year
  • Opportunity to purchase company stock at a discount
  • Annual bonus plan based on company and individual performance, or a role-based uncapped sales incentive plan
  • Market-leading benefits programs

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