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The Health Management Academy
The Health Management Academy
51 – 200 Employees
ConsultingHealthcareMarketing
Founded in 1998, The Health Management Academy brings together senior leaders from major U.S. health systems and executives at healthcare companies through a membership-based professional community. Its work spans executive peer learning, leadership development, market research and insights, and member alliances focused on healthcare strategy and industry challenges. The Academy also helps member companies build relationships with health system decision-makers and navigate strategic change. Its teams work across healthcare, consulting, and marketing; the supplied profile points job seekers to the company’s careers page for current openings.
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Remote Cancer Care Client Services Coordinator

Coordinate care, scheduling, billing, and clinical trial enrollment for cancer patients and families navigating complex healthcare systems. Work with clinicians and researchers to support clients through PHM.

USUnited States
$60,000 – $65,000 / year
RemoteFull-timeJuniorNo degree requiredEnglish RequiredClient ServicesClient Services Representative

Description

  • Support clients directly by assessing and responding to their care needs.
  • Work with clinicians and researchers as part of each client’s care team.
  • Start client engagements with welcome messages and completed registrations.
  • Help coordinate appointments and billing with physician offices.
  • Arrange services such as concierge nursing and molecular profiling.
  • Organize client meetings, follow up, and track action items through completion.
  • Work with researchers to assess clinical trial eligibility and enrollment steps.

Requirements

  • At least one year of professional care coordination experience in a complex setting
  • Cancer care experience is strongly preferred
  • Experience delivering concierge-level customer service
  • Excellent written and verbal communication skills
  • Strong ethical standards and personal integrity
  • Sound judgment when handling confidential information
  • Ability to manage multiple tasks in a fast-paced, changing role
  • High comfort and skill with technology
  • A bachelor’s degree is strongly preferred

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer match
  • Paid time off
  • Remote work

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