SupportNinja
SupportNinja
1,001 – 5,000 Employees
B2BSaaS
SupportNinja provides flexible outsourcing services for businesses that need to expand their capabilities without proportionally increasing internal headcount. Its work spans customer experience, customer and technical support, content moderation, data processing, and finance and accounting. The company combines tailored service delivery with AI-enabled solutions to help more than 200 businesses improve operations and pursue growth. Founded in 2015, SupportNinja operates in the B2B and SaaS space.

Accounts Payable Specialist (Remote, Philippines)

SupportNinja is hiring a remote Accounts Payable Specialist in the Philippines to manage invoices, expenses, vendor payments, and reconciliations. The role also supports audits, month-end close, and continuous improvements to AP processes.

Description

  • Accurately process vendor invoices, secure required approvals, and ensure payments are made on schedule
  • Reconcile vendor statements and investigate discrepancies through resolution
  • Review and process employee expense reports in line with company policy
  • Keep accounts payable records and supporting documentation complete and accurate
  • Handle vendor questions and resolve issues related to payments
  • Contribute to accounts payable activities during the month-end close
  • Provide documentation and other support for accounts payable audits
  • Work with Procurement and other teams on invoice coding and approval workflows
  • Find ways to improve accounts payable processes and operational efficiency
  • Build knowledge of AP procedures, financial controls, and industry best practices through ongoing training and learning
  • Follow company policies and procedures while meeting or exceeding applicable KPI targets
  • Complete additional duties as assigned

Requirements

  • At least two years of experience in accounts payable or a related accounting position
  • Willingness to begin with local AP operations and later support international AP vendors
  • Solid knowledge of accounts payable procedures and best practices
  • Basic understanding of general ledger accounting and coding
  • Proficiency with accounting software and ERP platforms
  • Strong attention to detail with the ability to investigate and resolve discrepancies
  • Ability to protect confidential financial and vendor information
  • Organized approach to managing multiple invoices and deadlines
  • Clear, professional communication skills for handling vendor inquiries
  • Experience with BILL.com, Sage, or comparable platforms is preferred

Benefits

  • Competitive compensation
  • HMO coverage from the first day of employment
  • Free dependent coverage, including one dependent upon regularization and a second after one year of service
  • Life insurance coverage
  • Retirement savings program with company matching
  • Paid time off
  • Birthday leave
  • Weekends off
  • Philippine holidays off
  • Fully remote work setup
  • Company-provided standard laptop and headset
  • Professional development through training and learning initiatives

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