Thrive
Thrive
1,001 – 5,000 कर्मचारी
परामर्शसाइबर सुरक्षा
Thrive एक B2B प्रौद्योगिकी सेवा कंपनी है, जो मध्यम आकार के और बड़े संगठनों के लिए प्रबंधित IT, क्लाउड और साइबर सुरक्षा सेवाओं में विशेषज्ञता रखती है। इसकी सुरक्षा सेवाओं में प्रबंधित डिटेक्शन और रिस्पॉन्स, एंडपॉइंट और नेटवर्क सुरक्षा, वल्नरेबिलिटी प्रबंधन, पैठ परीक्षण, फ़ायरवॉल, घटना प्रतिक्रिया, ईमेल और DNS सुरक्षा तथा Microsoft 365 और Azure सुरक्षा शामिल हैं। Thrive क्लाउड संचालन, आपदा पुनर्प्राप्ति, कोलोकेशन, प्रबंधित नेटवर्क, ServiceNow-आधारित IT सेवा प्रबंधन, कार्यकारी प्रौद्योगिकी सलाह और अनुपालन कार्यक्रमों में भी सहायता करती है। कंपनी वित्तीय सेवाओं, स्वास्थ्य सेवा, सरकारी संस्थानों, शिक्षा, जीवन विज्ञान और पेशेवर सेवाओं सहित विभिन्न क्षेत्रों के ग्राहकों के साथ काम करती है और परामर्श को निरंतर प्रबंधित सेवाओं के साथ जोड़ती है।

ServiceNow Developer, Digital Platform — Remote, United States

Develop ServiceNow integrations, automation, and Snowflake data pipelines for Thrive’s AI, cybersecurity, and cloud managed-services platform. Support managed-service operations from solution design through production.

विवरण

  • Create and maintain two-way ServiceNow integrations with external systems through REST, SOAP, Scripted REST APIs, and MID Server.
  • Develop and support ServiceNow server-side logic, including Business Rules, Script Includes, Scheduled Jobs, Transform Maps, and Import Sets.
  • Use Flow Designer, subflows, actions, and Workflow to automate ITSM and service-delivery processes.
  • Write, optimize, and troubleshoot Snowflake SQL for reporting and Client Portal data extraction, transformation, reconciliation, and validation.
  • Build and maintain Snowflake-to-ServiceNow pipelines for device, asset, and ticket synchronization and deduplication.
  • Configure ACLs, roles, and data-security controls in line with least-privilege principles.
  • Investigate production integration failures, synchronization gaps, and performance problems to determine root causes.
  • Contribute to code reviews, manage update sets, and follow development-to-production release procedures.
  • Maintain documentation for integration architecture, data mappings, runbooks, and technical decisions.
  • Work with stakeholders to convert business requirements into scalable technical solutions.

आवश्यकताएँ

  • At least three years of hands-on ServiceNow development experience.
  • Strong JavaScript skills, including experience with ServiceNow server-side scripting, GlideRecord, GlideAjax, GlideSystem, and ES5 constraints.
  • Demonstrated ability to build ServiceNow REST integrations with authentication methods such as OAuth 2.0, Basic authentication, and API keys, along with JSON parsing and error handling.
  • Working knowledge of SQL joins, aggregations, common table expressions, filtering, and basic query optimization.
  • Experience using Flow Designer and other ServiceNow automation tools.
  • Understanding of the ServiceNow data model, ACLs, and role-based security.
  • Familiarity with update sets, instance cloning, and development workflows across multiple instances.
  • Strong troubleshooting ability for issues spanning multiple systems.
  • Clear written and verbal communication skills.
  • Preferred: hands-on Snowflake experience with queries, views, stages, tasks, or streams.
  • Preferred: experience in an MSP or IT services setting, or with RMM/PSA platforms such as NinjaOne or ConnectWise.
  • Preferred: familiarity with CMDB, IRE, or data-deduplication strategies.
  • Preferred: exposure to ServiceNow ITSM, CSM, or Service Portal development.
  • Preferred: experience with Git, CI/CD pipelines, or Azure DevOps.
  • Preferred: background in Python or another scripting language used for data work.
  • Preferred: ServiceNow certifications such as CSA or CAD; Implementation Specialist certification is a plus.

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