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Thrive
Thrive
1.001 – 5.000 Angajați
ConsultanțăSecuritate cibernetică
Thrive este o companie de servicii tehnologice B2B specializată în servicii IT gestionate, cloud și securitate cibernetică pentru organizații de dimensiune medie și întreprinderi mari. Practica sa de securitate include detectarea și răspunsul gestionate, protecția terminalelor și a rețelelor, gestionarea vulnerabilităților, testarea penetrării, firewall-uri, răspunsul la incidente, securitatea e-mailului și a DNS-ului, precum și securitatea Microsoft 365 și Azure. Thrive oferă, de asemenea, suport pentru operațiuni cloud, recuperare în caz de dezastru, colocare, rețele gestionate, managementul serviciilor IT bazat pe ServiceNow, consultanță tehnologică pentru directori și programe de conformitate. Compania lucrează cu clienți din sectoare precum serviciile financiare, sănătatea, administrația publică, educația, științele vieții și serviciile profesionale, combinând consultanța cu servicii gestionate continue.
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Locurile de muncă ale companiei

ServiceNow Developer, Digital Platform — Remote, United States

Develop ServiceNow integrations, automation, and Snowflake data pipelines for Thrive’s AI, cybersecurity, and cloud managed-services platform. Support managed-service operations from solution design through production.

USStatele Unite ale Americii
100.250 $ – 110.250 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăInginer software
AzureITSMJavaScriptPythonServiceNowSOAPSQL

Descriere

  • Create and maintain two-way ServiceNow integrations with external systems through REST, SOAP, Scripted REST APIs, and MID Server.
  • Develop and support ServiceNow server-side logic, including Business Rules, Script Includes, Scheduled Jobs, Transform Maps, and Import Sets.
  • Use Flow Designer, subflows, actions, and Workflow to automate ITSM and service-delivery processes.
  • Write, optimize, and troubleshoot Snowflake SQL for reporting and Client Portal data extraction, transformation, reconciliation, and validation.
  • Build and maintain Snowflake-to-ServiceNow pipelines for device, asset, and ticket synchronization and deduplication.
  • Configure ACLs, roles, and data-security controls in line with least-privilege principles.
  • Investigate production integration failures, synchronization gaps, and performance problems to determine root causes.
  • Contribute to code reviews, manage update sets, and follow development-to-production release procedures.
  • Maintain documentation for integration architecture, data mappings, runbooks, and technical decisions.
  • Work with stakeholders to convert business requirements into scalable technical solutions.

Cerințe

  • At least three years of hands-on ServiceNow development experience.
  • Strong JavaScript skills, including experience with ServiceNow server-side scripting, GlideRecord, GlideAjax, GlideSystem, and ES5 constraints.
  • Demonstrated ability to build ServiceNow REST integrations with authentication methods such as OAuth 2.0, Basic authentication, and API keys, along with JSON parsing and error handling.
  • Working knowledge of SQL joins, aggregations, common table expressions, filtering, and basic query optimization.
  • Experience using Flow Designer and other ServiceNow automation tools.
  • Understanding of the ServiceNow data model, ACLs, and role-based security.
  • Familiarity with update sets, instance cloning, and development workflows across multiple instances.
  • Strong troubleshooting ability for issues spanning multiple systems.
  • Clear written and verbal communication skills.
  • Preferred: hands-on Snowflake experience with queries, views, stages, tasks, or streams.
  • Preferred: experience in an MSP or IT services setting, or with RMM/PSA platforms such as NinjaOne or ConnectWise.
  • Preferred: familiarity with CMDB, IRE, or data-deduplication strategies.
  • Preferred: exposure to ServiceNow ITSM, CSM, or Service Portal development.
  • Preferred: experience with Git, CI/CD pipelines, or Azure DevOps.
  • Preferred: background in Python or another scripting language used for data work.
  • Preferred: ServiceNow certifications such as CSA or CAD; Implementation Specialist certification is a plus.

Locuri de muncă similare

Biogen

Senior Associate, Sales Force Effectiveness — Biogen, Madrid (Hybrid)

Biogen
5.001 – 10.000 Angajați
Sponsor pentru viza H1BAsistență medicalăBiotehnologieIndustria prelucrătoare
ESSpaniaHibridNormă întreagăSeniorLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăVânzări

Support commercial excellence at Biogen by improving sales targets, incentives, CRM, analytics and omnichannel execution. The Madrid-based role focuses on field-force productivity and biotechnology medicines.

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