Thrive
Thrive
1 001 – 5 000 Қызметкерлер
КиберқауіпсіздікКонсалтинг
Thrive — орта және ірі кәсіпорындарға басқарылатын IT, бұлттық технологиялар және киберқауіпсіздік қызметтерін ұсынатын B2B технологиялық қызметтер компаниясы. Компанияның қауіпсіздік бағыты басқарылатын анықтау және әрекет ету, соңғы нүктелер мен желілерді қорғау, осалдықтарды басқару, ену тестілері, брандмауэрлер, оқиғаларға ден қою, электрондық пошта мен DNS қауіпсіздігі, сондай-ақ Microsoft 365 пен Azure қауіпсіздігін қамтиды. Thrive сонымен қатар бұлттық операцияларға, апаттан кейін қалпына келтіруге, колокацияға, басқарылатын желілерге, ServiceNow негізіндегі IT қызметтерін басқаруға, басшыларға технологиялық кеңес беруге және сәйкестік бағдарламаларына қолдау көрсетеді. Компания қаржылық қызметтер, денсаулық сақтау, мемлекеттік сектор, білім беру, өмір туралы ғылымдар және кәсіби қызметтер сияқты салалардағы клиенттермен жұмыс істеп, консалтингті үздіксіз басқарылатын қызметтермен ұштастырады.

ServiceNow Developer, Digital Platform — Remote, United States

Develop ServiceNow integrations, automation, and Snowflake data pipelines for Thrive’s AI, cybersecurity, and cloud managed-services platform. Support managed-service operations from solution design through production.

Сипаттама

  • Create and maintain two-way ServiceNow integrations with external systems through REST, SOAP, Scripted REST APIs, and MID Server.
  • Develop and support ServiceNow server-side logic, including Business Rules, Script Includes, Scheduled Jobs, Transform Maps, and Import Sets.
  • Use Flow Designer, subflows, actions, and Workflow to automate ITSM and service-delivery processes.
  • Write, optimize, and troubleshoot Snowflake SQL for reporting and Client Portal data extraction, transformation, reconciliation, and validation.
  • Build and maintain Snowflake-to-ServiceNow pipelines for device, asset, and ticket synchronization and deduplication.
  • Configure ACLs, roles, and data-security controls in line with least-privilege principles.
  • Investigate production integration failures, synchronization gaps, and performance problems to determine root causes.
  • Contribute to code reviews, manage update sets, and follow development-to-production release procedures.
  • Maintain documentation for integration architecture, data mappings, runbooks, and technical decisions.
  • Work with stakeholders to convert business requirements into scalable technical solutions.

Талаптар

  • At least three years of hands-on ServiceNow development experience.
  • Strong JavaScript skills, including experience with ServiceNow server-side scripting, GlideRecord, GlideAjax, GlideSystem, and ES5 constraints.
  • Demonstrated ability to build ServiceNow REST integrations with authentication methods such as OAuth 2.0, Basic authentication, and API keys, along with JSON parsing and error handling.
  • Working knowledge of SQL joins, aggregations, common table expressions, filtering, and basic query optimization.
  • Experience using Flow Designer and other ServiceNow automation tools.
  • Understanding of the ServiceNow data model, ACLs, and role-based security.
  • Familiarity with update sets, instance cloning, and development workflows across multiple instances.
  • Strong troubleshooting ability for issues spanning multiple systems.
  • Clear written and verbal communication skills.
  • Preferred: hands-on Snowflake experience with queries, views, stages, tasks, or streams.
  • Preferred: experience in an MSP or IT services setting, or with RMM/PSA platforms such as NinjaOne or ConnectWise.
  • Preferred: familiarity with CMDB, IRE, or data-deduplication strategies.
  • Preferred: exposure to ServiceNow ITSM, CSM, or Service Portal development.
  • Preferred: experience with Git, CI/CD pipelines, or Azure DevOps.
  • Preferred: background in Python or another scripting language used for data work.
  • Preferred: ServiceNow certifications such as CSA or CAD; Implementation Specialist certification is a plus.

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