Coupa Software
Coupa Software
Coupa Software ऐसे बिज़नेस स्पेंड मैनेजमेंट समाधान विकसित करता है, जो संगठनों को खरीद, वित्त, आपूर्ति श्रृंखला और आईटी पर होने वाले खर्च का प्रबंधन करने में मदद करते हैं। इसका प्लेटफ़ॉर्म इनवॉइसिंग, भुगतान, व्यय प्रबंधन, आपूर्तिकर्ता संबंध प्रबंधन और आपूर्ति श्रृंखला सहयोग की सुविधाएँ प्रदान करता है। यह एआई और डेटा संबंधी अंतर्दृष्टियों को मिलाकर बचत के अवसरों की पहचान करने, अनुपालन बेहतर बनाने और परिचालन जोखिम कम करने में सहायता करता है। Coupa ऑटोमोटिव, स्वास्थ्य सेवा, रिटेल, लॉजिस्टिक्स और कंसल्टिंग सहित विभिन्न क्षेत्रों के संगठनों को सेवाएँ प्रदान करता है। इसका साझेदार और ग्राहक समुदाय अधिक कुशल और सुदृढ़ व्यावसायिक संचालन पर केंद्रित है।

Senior Collections Associate - Poland Remote

Manage complex, high-value receivables for Coupa Software’s spend management platform. Lead customer collections, resolve disputes, and improve cash performance across global accounts.

विवरण

  • Manage a portfolio of complex, high-value customer accounts through the full collections lifecycle
  • Engage customers by phone, email, and video to resolve overdue balances and account disputes
  • Work with Sales, Customer Success, Legal, and Deal Desk teams on billing and contract issues affecting collections
  • Handle escalations with sales leadership and customer stakeholders for high-risk or high-value accounts
  • Keep collections forecasts, aging reports, and cash application records accurate and current
  • Recommend process improvements that reduce Days Sales Outstanding and exposure to bad debt
  • Use Oracle, Tesorio, or comparable systems to manage workflows, monitor account status, and report portfolio health
  • Assist with accounts receivable activities during month-end and quarter-end close

आवश्यकताएँ

  • At least five years of collections experience, preferably in SaaS, FMCG, or financial services
  • Experience working with senior sales leaders to resolve account issues
  • Strong written and verbal communication skills, including confident, professional negotiation
  • Ability to independently manage a complex, high-value portfolio
  • Excellent attention to detail, organization, and time management

लाभ

  • Two company-wide paid wellness days each year
  • One paid birthday day off during the birthday month
  • 40 hours of paid volunteer leave each year
  • Confidential Employee Assistance Program available 24/7/365 at no cost
  • Zurich Travel Assist for business travel medical, safety, pre-trip planning, and emergency support
  • Cash referral bonuses for successful employee referrals
  • Comprehensive medical and dental insurance, subject to location
  • Retirement or pension plans, subject to location
  • Life or accident protection, subject to location

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