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Coupa Software
Coupa Software
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică
Coupa Software dezvoltă soluții pentru gestionarea cheltuielilor organizaționale, care ajută companiile să gestioneze achizițiile, finanțele, lanțul de aprovizionare și cheltuielile IT. Platforma sa oferă suport pentru facturare, plăți, gestionarea cheltuielilor, gestionarea relațiilor cu furnizorii și colaborarea în lanțul de aprovizionare, combinând inteligența artificială cu informații bazate pe date pentru a identifica economii, a îmbunătăți conformitatea și a reduce riscurile operaționale. Coupa deservește organizații din sectoare precum industria auto, sănătatea, comerțul cu amănuntul, logistica și consultanța, printr-o comunitate de parteneri și clienți orientată către operațiuni de afaceri mai eficiente și mai reziliente.
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Locurile de muncă ale companiei

Senior Collections Associate - Poland Remote

Manage complex, high-value receivables for Coupa Software’s spend management platform. Lead customer collections, resolve disputes, and improve cash performance across global accounts.

PLPolonia
144.000 zł – 201.333 zł / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăColecții
Oracle

Descriere

  • Manage a portfolio of complex, high-value customer accounts through the full collections lifecycle
  • Engage customers by phone, email, and video to resolve overdue balances and account disputes
  • Work with Sales, Customer Success, Legal, and Deal Desk teams on billing and contract issues affecting collections
  • Handle escalations with sales leadership and customer stakeholders for high-risk or high-value accounts
  • Keep collections forecasts, aging reports, and cash application records accurate and current
  • Recommend process improvements that reduce Days Sales Outstanding and exposure to bad debt
  • Use Oracle, Tesorio, or comparable systems to manage workflows, monitor account status, and report portfolio health
  • Assist with accounts receivable activities during month-end and quarter-end close

Cerințe

  • At least five years of collections experience, preferably in SaaS, FMCG, or financial services
  • Experience working with senior sales leaders to resolve account issues
  • Strong written and verbal communication skills, including confident, professional negotiation
  • Ability to independently manage a complex, high-value portfolio
  • Excellent attention to detail, organization, and time management

Beneficii

  • Two company-wide paid wellness days each year
  • One paid birthday day off during the birthday month
  • 40 hours of paid volunteer leave each year
  • Confidential Employee Assistance Program available 24/7/365 at no cost
  • Zurich Travel Assist for business travel medical, safety, pre-trip planning, and emergency support
  • Cash referral bonuses for successful employee referrals
  • Comprehensive medical and dental insurance, subject to location
  • Retirement or pension plans, subject to location
  • Life or accident protection, subject to location

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