Coupa Software
Coupa Software
Coupa Software ұйымдарға сатып алу, қаржы, жеткізу тізбегі және IT шығындарын басқаруға көмектесетін бизнес шығындарын басқару шешімдерін әзірлейді. Оның платформасы шоттарды рәсімдеуді, төлемдерді, шығыстарды басқаруды, жеткізушілермен қарым-қатынасты басқаруды және жеткізу тізбегіндегі ынтымақтастықты қолдайды. Платформа жасанды интеллектіні деректерге негізделген талдаумен ұштастырып, үнемдеу мүмкіндіктерін анықтауға, талаптарға сәйкестікті жақсартуға және операциялық тәуекелді азайтуға көмектеседі. Coupa автомобиль жасау, денсаулық сақтау, бөлшек сауда, логистика және консалтинг сияқты салалардағы ұйымдарға қызмет көрсетеді. Компания тиімдірек әрі тұрақты бизнес операцияларына бағытталған серіктестер мен клиенттер қауымдастығын қалыптастырады.

Senior Collections Associate - Poland Remote

Manage complex, high-value receivables for Coupa Software’s spend management platform. Lead customer collections, resolve disputes, and improve cash performance across global accounts.

Сипаттама

  • Manage a portfolio of complex, high-value customer accounts through the full collections lifecycle
  • Engage customers by phone, email, and video to resolve overdue balances and account disputes
  • Work with Sales, Customer Success, Legal, and Deal Desk teams on billing and contract issues affecting collections
  • Handle escalations with sales leadership and customer stakeholders for high-risk or high-value accounts
  • Keep collections forecasts, aging reports, and cash application records accurate and current
  • Recommend process improvements that reduce Days Sales Outstanding and exposure to bad debt
  • Use Oracle, Tesorio, or comparable systems to manage workflows, monitor account status, and report portfolio health
  • Assist with accounts receivable activities during month-end and quarter-end close

Талаптар

  • At least five years of collections experience, preferably in SaaS, FMCG, or financial services
  • Experience working with senior sales leaders to resolve account issues
  • Strong written and verbal communication skills, including confident, professional negotiation
  • Ability to independently manage a complex, high-value portfolio
  • Excellent attention to detail, organization, and time management

Артықшылықтар

  • Two company-wide paid wellness days each year
  • One paid birthday day off during the birthday month
  • 40 hours of paid volunteer leave each year
  • Confidential Employee Assistance Program available 24/7/365 at no cost
  • Zurich Travel Assist for business travel medical, safety, pre-trip planning, and emergency support
  • Cash referral bonuses for successful employee referrals
  • Comprehensive medical and dental insurance, subject to location
  • Retirement or pension plans, subject to location
  • Life or accident protection, subject to location

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