Unidas
Unidas
Unidas ब्राज़ील की एक मोबिलिटी कंपनी है, जो वाहन किराये, फ्लीट प्रबंधन और लीज़िंग सेवाओं के माध्यम से व्यक्तिगत और कॉर्पोरेट ग्राहकों को सेवा प्रदान करती है। इसके संचालन अल्पकालिक और दीर्घकालिक परिवहन आवश्यकताओं को पूरा करते हैं। कंपनी वाहन खरीद, रखरखाव और जोखिम प्रबंधन को एकीकृत करके ब्राज़ील भर में व्यवसायों और उपभोक्ताओं को वाहन प्राप्त करने और उनका प्रबंधन करने में सहायता करती है। ऑटोमोटिव, लॉजिस्टिक्स और यात्रा क्षेत्रों में कार्य करते हुए, Unidas व्यावहारिक फ्लीट और मोबिलिटी समाधान प्रदान करने पर केंद्रित टीमों को एक साथ लाती है।

Junior Collections Analyst - Curitiba (Hybrid)

Junior Collections Analyst supporting debt negotiations, credit recovery, and customer service. Hybrid role with Unidas in Curitiba, Brazil.

विवरण

  • Assist with collections activities by following internal procedures, reducing delinquency, and supporting a positive customer experience.
  • Contact customers through phone, email, WhatsApp, and other service channels, handling both inbound and outbound interactions.
  • Negotiate overdue accounts and offer payment arrangements that comply with company policies.
  • Generate payment slips, follow up on payment commitments, and monitor active negotiations.
  • Maintain accurate customer records and document interactions in internal systems.
  • Monitor credit recovery and delinquency performance indicators.
  • Help carry out collections procedures and credit recovery campaigns.
  • Escalate specialized cases to the appropriate internal departments when required.
  • Help identify opportunities to improve collections processes.
  • Follow internal standards, company policies, and Brazil’s General Data Protection Law (LGPD).
  • Work ethically and respectfully while prioritizing a high-quality customer experience.

आवश्यकताएँ

  • A high school diploma is required; coursework in Business Administration, Financial Management, Management Processes, or a related discipline is preferred.
  • Experience in collections, customer service, or negotiation is advantageous.
  • Working knowledge of Microsoft Office, particularly Excel.
  • Ability to use business systems and customer service tools comfortably.
  • Clear and effective verbal and written communication skills.
  • Strong organization, discipline, and attention to detail.

लाभ

  • Medical insurance.
  • Dental insurance.
  • Life insurance.
  • Transportation allowance.
  • Meal and/or food allowance.
  • Pharmacy card.
  • Wellhub membership.
  • Employee discounts and access to a benefits club.
  • Participation in the Profit-Sharing and Results Program.
  • Professional training and development opportunities.
  • A workplace committed to diversity and inclusion.
  • Career opportunities across multiple regions and operating areas.

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