Henry Schein
Henry Schein
Henry Schein एक वैश्विक स्वास्थ्य सेवा कंपनी है, जो चिकित्सा और दंत चिकित्सा प्रदाताओं को आधुनिक प्रैक्टिस संचालन में सहायता देने के लिए उत्पाद और सेवाएँ उपलब्ध कराती है। इसके प्रस्तावों में प्रैक्टिस प्रबंधन सॉफ़्टवेयर, बड़े उपकरण और प्रौद्योगिकी सेवाएँ शामिल हैं, जो स्वास्थ्य सेवा विशेषज्ञता को परिचालन और डिजिटल समाधानों के साथ जोड़ते हैं। 1932 में स्थापित Henry Schein नवाचार और अपनी वैश्विक गतिविधियों में रणनीतिक विस्तार के माध्यम से निरंतर विकास कर रही है, जिसका ध्यान स्वास्थ्य में सुधार और देखभाल तक पहुँच बढ़ाने पर है।

Customer Service Representative – German Market | Henry Schein, Waregem (Hybrid)

Manage outbound sales and dealer support for the German market at Henry Schein’s healthcare distribution business. Handle orders, complaints, logistics, customer administration, and Ceka account support.

विवरण

  • Manage outbound activities for the German market
  • Proactively contact prospective and inactive German- and German-speaking customers by phone, email, and other channels
  • Present products, promotions, and services persuasively to build customer interest
  • Develop prospect relationships and identify their needs to create sales opportunities
  • Provide backup for German customer service, including order processing and administration
  • Serve as the first point of contact for Ceka customers and coordinate mailbox activity, customer records, and order entry
  • Follow up on complaints and transportation issues
  • Contribute ideas for process improvements and clearer work instructions
  • Track Ceka customer backorders and coordinate with purchasing colleagues
  • Provide backup support for customer service serving Walloon customers
  • Activate Ceka customers on the webshop and communicate promotions, offers, and product-range changes
  • Work closely with the sales team to provide suitable customer solutions
  • Meet commercial targets and continuously improve performance

आवश्यकताएँ

  • Bachelor’s degree or equivalent experience
  • Several years of experience in a customer service role
  • Outbound or commercial experience is an advantage
  • Excellent communication skills
  • Fluent spoken and written English, Dutch, French, and German
  • Additional languages are a plus
  • Good working knowledge of Excel, including spreadsheets
  • Results-driven and proactive approach to work
  • Ability to work independently while contributing effectively to a team
  • Strong customer focus and persuasive communication skills

लाभ

  • Permanent employment contract
  • Challenging role in an international environment that encourages creativity and entrepreneurship
  • Support for a healthy work-life balance
  • Pleasant, informal workplace with enthusiastic colleagues
  • Home working available after the onboarding period, up to two days per week for a full-time contract
  • Competitive salary with a bonus scheme
  • Year-end bonus
  • Eco vouchers
  • Six additional leave days for a full-time contract, calculated pro rata
  • Hospitalization insurance covering outpatient care
  • Group insurance
  • Meal vouchers
  • Commuting allowance
  • Lease a Bike
  • Opportunities for personal development and career progression

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