Gartner
Gartner
Gartner एक वैश्विक शोध और सलाहकार संस्था है, जो उद्यमों के नेताओं को अत्यंत महत्वपूर्ण प्राथमिकताओं पर सूचित निर्णय लेने में सहायता करती है। इसका कार्य प्रौद्योगिकी, वित्त, मानव संसाधन, कानूनी मामलों, विपणन, बिक्री और उत्पाद रणनीति जैसे क्षेत्रों में विशेषज्ञ विश्लेषण, परामर्श, कार्यकारी मार्गदर्शन, शोध और डिजिटल बाज़ार सेवाओं को एक साथ जोड़ता है। Gartner 40 से अधिक सम्मेलनों का आयोजन भी करता है और संगठनों को प्रौद्योगिकी निवेश बेहतर बनाने की सलाह देता है। इसकी टीमें एक हाइब्रिड मॉडल के तहत काम करती हैं, जिसे विविध और अंतरराष्ट्रीय कार्यबल के बीच सहयोग को समर्थन देने के लिए तैयार किया गया है। यहाँ ग्राहक सेवाओं, परामर्श, शोध, सलाहकार सेवाओं, प्रौद्योगिकी और कॉर्पोरेट कार्यों सहित विभिन्न क्षेत्रों में करियर के अवसर उपलब्ध हैं।

Client Success Manager at Gartner (Hybrid)

Help enterprise leaders maximize the value of Gartner research subscriptions through client onboarding, engagement strategy, and account support that strengthens retention.

विवरण

  • Manage relationships with client stakeholders ranging from C-level executives to professionals across business functions
  • Guide clients in using Gartner subscriptions to support satisfaction, retention, and account growth
  • Present Gartner services and capabilities to new clients while communicating their value to decision-makers
  • Lead client calls, assess priorities, and recommend actions that improve value and return on investment
  • Partner with internal Gartner teams to resolve obstacles and increase client value
  • Review client books of business, performance, and key engagement metrics regularly
  • Onboard clients, demonstrate the value of Gartner services, and encourage adoption across large client teams

आवश्यकताएँ

  • At least three years of relevant professional or internship experience
  • Demonstrated success driven by a commitment to delivering excellent client experiences
  • Strong communication, collaboration, prioritization, critical thinking, and influencing abilities
  • Bachelor’s degree preferred

लाभ

  • Competitive salary
  • Generous paid time off policy
  • Charitable donation matching
  • Medical, dental, and vision plans
  • Parental leave
  • Employee Assistance Program
  • 401(k) matching of up to $7,200 annually
  • Professional development and unlimited growth opportunities
  • Discounted opportunity to purchase company stock
  • Hybrid work environment with virtual work flexibility
  • Collaborative, team-oriented culture committed to diversity

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