Gartner
Gartner
Gartner — кәсіпорын басшыларына аса маңызды басымдықтар бойынша негізделген шешімдер қабылдауға көмектесетін жаһандық зерттеу және кеңес беру компаниясы. Оның қызметі технология, қаржы, адам ресурстары, құқық, маркетинг, сату және өнім стратегиясы сияқты салаларда сараптамалық талдауды, консалтингті, басшыларға арналған нұсқаулықты, зерттеулерді және цифрлық нарық қызметтерін біріктіреді. Gartner сонымен қатар 40-тан астам конференция ұйымдастырады және ұйымдарға технологияға салынған инвестицияларды жақсарту жөнінде кеңес береді. Командалар алуан түрлі, халықаралық жұмыс күшінің өзара ынтымақтастығын қолдауға бағытталған гибридті модель аясында жұмыс істейді. Мансап мүмкіндіктері клиенттерге қызмет көрсету, консалтинг, зерттеу, кеңес беру, технология және корпоративтік функциялар бағыттарын қамтиды.

Client Success Manager at Gartner (Hybrid)

Help enterprise leaders maximize the value of Gartner research subscriptions through client onboarding, engagement strategy, and account support that strengthens retention.

Сипаттама

  • Manage relationships with client stakeholders ranging from C-level executives to professionals across business functions
  • Guide clients in using Gartner subscriptions to support satisfaction, retention, and account growth
  • Present Gartner services and capabilities to new clients while communicating their value to decision-makers
  • Lead client calls, assess priorities, and recommend actions that improve value and return on investment
  • Partner with internal Gartner teams to resolve obstacles and increase client value
  • Review client books of business, performance, and key engagement metrics regularly
  • Onboard clients, demonstrate the value of Gartner services, and encourage adoption across large client teams

Талаптар

  • At least three years of relevant professional or internship experience
  • Demonstrated success driven by a commitment to delivering excellent client experiences
  • Strong communication, collaboration, prioritization, critical thinking, and influencing abilities
  • Bachelor’s degree preferred

Артықшылықтар

  • Competitive salary
  • Generous paid time off policy
  • Charitable donation matching
  • Medical, dental, and vision plans
  • Parental leave
  • Employee Assistance Program
  • 401(k) matching of up to $7,200 annually
  • Professional development and unlimited growth opportunities
  • Discounted opportunity to purchase company stock
  • Hybrid work environment with virtual work flexibility
  • Collaborative, team-oriented culture committed to diversity

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