Software Engineer, Data Platform
Nym
Build AWS data pipelines and platform infrastructure for Nym’s healthcare coding engine. Strengthen delivery, observability, reliability, and security for systems handling patient data.
Open
Gartner is a global research and advisory firm that helps enterprise leaders make informed decisions on mission-critical priorities. Its work combines expert analysis, consulting, executive guidance, research, and digital market services across areas such as technology, finance, human resources, legal, marketing, sales, and product strategy. Gartner also organizes more than 40 conferences and advises organizations on improving technology investments. Teams work within a hybrid model designed to support collaboration across a diverse, international workforce, with career opportunities spanning client services, consulting, research, advisory, technology, and corporate functions.
Client Success Manager at Gartner (Hybrid)
Help enterprise leaders maximize the value of Gartner research subscriptions through client onboarding, engagement strategy, and account support that strengthens retention.
Description
- Manage relationships with client stakeholders ranging from C-level executives to professionals across business functions
- Guide clients in using Gartner subscriptions to support satisfaction, retention, and account growth
- Present Gartner services and capabilities to new clients while communicating their value to decision-makers
- Lead client calls, assess priorities, and recommend actions that improve value and return on investment
- Partner with internal Gartner teams to resolve obstacles and increase client value
- Review client books of business, performance, and key engagement metrics regularly
- Onboard clients, demonstrate the value of Gartner services, and encourage adoption across large client teams
Requirements
- At least three years of relevant professional or internship experience
- Demonstrated success driven by a commitment to delivering excellent client experiences
- Strong communication, collaboration, prioritization, critical thinking, and influencing abilities
- Bachelor’s degree preferred
Benefits
- Competitive salary
- Generous paid time off policy
- Charitable donation matching
- Medical, dental, and vision plans
- Parental leave
- Employee Assistance Program
- 401(k) matching of up to $7,200 annually
- Professional development and unlimited growth opportunities
- Discounted opportunity to purchase company stock
- Hybrid work environment with virtual work flexibility
- Collaborative, team-oriented culture committed to diversity
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