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Mumsnet is a UK parenting platform where parents share advice, discuss everyday challenges and connect around family life. Its community of 10 million parents spans conversations about parenting, children and working parenthood. Mumsnet also works with brands through content marketing, influencer campaigns and partnerships. The company’s work brings together community, editorial content and marketing, offering context for people exploring roles across its platform and brand activity.
Client Services Executive at Mumsnet (London Hybrid)
Coordinate multi-channel advertising campaigns for Mumsnet, a major UK parenting website. Support client relationships, campaign delivery, performance reporting and sales activity.
विवरण
- Help manage and deliver integrated digital advertising campaigns from start to finish.
- Coordinate branded content, display, paid social, email, video, product testing and community campaigns.
- Work with Editorial, Content, Ad Operations, Sales, Insights and Strategic Planning teams to coordinate campaign deliverables.
- Keep campaigns on schedule, track deliverables and organise creative assets.
- Assist with campaign content, including promotional copy and feedback on creative work.
- Help launch campaigns, check quality and support ongoing optimisation.
- Serve as the regular point of contact for clients and media agencies.
- Share campaign updates, set clear expectations and respond to questions.
- Arrange client meetings, campaign kick-offs and status calls.
- Track campaign measures such as impressions, clicks, engagement and content views.
- Create performance updates and reports analysing completed campaigns.
- Turn campaign data into useful client insights and recommendations.
- Help prepare campaign proposals, media plans, costings and client presentations.
- Share campaign findings and client feedback to strengthen Mumsnet’s commercial offering.
- Keep up with developments in digital advertising, social media and branded content.
आवश्यकताएँ
- Communicate clearly in writing and conversation, and build rapport with clients and colleagues.
- Organise projects effectively and balance several campaigns, deadlines and priorities.
- Take initiative, focus on solutions and own assigned tasks.
- Work carefully and maintain high standards of quality.
- Show a genuine interest in digital advertising, branded content and the broader media industry.
- Work confidently with data and be interested in assessing campaign results.
- Use Microsoft Office or Google Workspace effectively.
- Build and maintain relationships with clients and stakeholders, with some experience engaging senior contacts.
- Communicate professionally with people at different levels, both inside and outside the organisation.
- Previous work at a media owner, publisher, media agency or creative agency is desirable.
- Understanding of digital advertising formats such as display, social media, email or branded content is desirable.
- Experience with campaign reporting, performance measures or tools such as Google Ad Manager, Google Analytics or Meta Ads Manager is desirable.
- Experience assisting with client presentations, campaign reporting or media planning is desirable.
- Interest in audience insights, consumer behaviour and creative brand partnerships is desirable.
लाभ
- Hybrid schedule with two days each week in the London office, Wednesday and Thursday.
- Ten weeks of work-from-anywhere time across the Easter, summer and Christmas holidays.
- ChatGPT Pro account for learning about AI.
- Option to buy additional holiday.
- Cycle to Work scheme.
- Employee Assistance Programme.
- Mumsnet workplace pension scheme.
- Electric vehicle scheme.
- Leisure and retail discounts through Perkbox.
- Bupa private medical or dental cover.
- Enhanced parental leave.
- Monthly team social events.
- Opportunities for an annual team bonus.
- Benefits marked with an asterisk are available after successful completion of the probation period.
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