Manager, Resource Delivery and Physical Collections
UQ College51 – 200 कर्मचारी
शिक्षाLead UQ Library’s resource delivery services, physical collections and library systems. Manage specialist teams serving the St Lucia and Gatton campuses.
खोलें
Encova Insurance एक बीमा और वित्तीय सेवाओं की कंपनी है, जो व्यक्तिगत पॉलिसीधारकों और वाणिज्यिक ग्राहकों, दोनों को सेवाएँ प्रदान करती है। इसकी सेवाओं में गृह, ऑटो और श्रमिक मुआवजा बीमा के साथ-साथ जटिल आवश्यकताओं वाले व्यवसायों के लिए तैयार किया गया वाणिज्यिक कवरेज शामिल है। कंपनी अपने बीमा संचालन में उद्योग के अनुभव को व्यावहारिक पॉलिसी समाधानों, उत्तरदायी ग्राहक सेवा और निरंतर नवाचार पर ध्यान केंद्रित करने के साथ जोड़ती है।
Billing and Payment Specialist - Encova Insurance (Hybrid)
Handle customer payments, reconciliations, collections support, and billing inquiries for Encova Insurance in a hybrid role. Help maintain accurate financial records, strengthen controls, and improve billing operations.
संयुक्त राज्य
कनेक्टिकट
फ़्लोरिडा
इलिनॉय
आयोवा
केंटकी
मैरीलैंड
मैसाचुसेट्स
मिशिगन
मिनेसोटा
मिसौरी
नेब्रास्का
न्यू हैम्पशायर
न्यू जर्सी
उत्तरी कैरोलिना
ओहायो
पेंसिल्वेनिया
दक्षिण कैरोलाइना
टेनेसी
टेक्सास
वर्जीनिया
पश्चिम वर्जीनिया
विस्कॉन्सिन$43,950 – $70,319 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीबिलिंग विशेषज्ञसामान्यविवरण
- Apply and accurately record customer payments received through lockbox services, electronic methods, ACH, wire transfers, and checks
- Prepare daily bank deposits and reconcile related cash receipt activity
- Investigate and correct payment discrepancies, unapplied cash, billing issues, and customer account concerns
- Keep customer account information accurate and apply payments promptly
- Review accounts receivable balances and support collection activity for overdue accounts
- Answer customer and internal questions about billing, payment progress, balances, and transactions
- Complete daily, weekly, and monthly reconciliations for billing, payments, and cash activity
- Recommend process changes that improve operational efficiency, accuracy, and customer service
- Assist with month-end close activities and prepare billing, collections, and cash receipt reports
- Follow company policies, accounting requirements, and internal control procedures
- Help test and implement enhancements to billing, payment, and treasury systems
- Track outstanding checks and credit balances and support unclaimed property reporting and remittances
- Report to the Director of Treasury Operations
- Complete additional responsibilities as assigned
आवश्यकताएँ
- An associate degree in accounting, finance, business administration, or a related discipline is preferred
- Prior work in billing, accounts receivable, cash application, treasury operations, or a comparable financial function is preferred
- Experience using automated billing and payment processing systems is preferred
- Working knowledge of billing, payment processing, cash application, and accounts receivable practices
- Ability to reconcile accounts and investigate variances
- Consistently high attention to detail and accuracy
- Proficiency with Microsoft Excel and financial applications
- Clear and effective written and verbal communication
- Strong customer service skills combined with practical problem-solving ability
- Ability to organize competing priorities, manage multiple assignments, and meet deadlines
- Comfort working independently and collaboratively
- Must live and work in an eligible Encova U.S. state, including Ohio
लाभ
- Medical, dental, and vision coverage
- Company-paid life insurance and income protection programs
- Potential participation in the company incentive bonus plan
- 401(k) plan with a company match of 100% on contributions up to 7% of annual salary
- Paid time off, company holidays, and floating holidays
- Flexible work options, including hybrid and remote arrangements depending on the position
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