Hiver
Hiver
51 – 200 Xodimlar
B2BSaaSSun’iy intellekt
Hiver bizneslar uchun ko‘p kanalli mijozlarga xizmat ko‘rsatish dasturiy ta’minotini yaratuvchi, sun’iy intellektga asoslangan SaaS kompaniyasidir. Uning platformasi dastlab Gmail uchun mo‘ljallangan yordam xizmati sifatida ishga tushgan va keyinchalik elektron pochta, chat, Slack, ovozli aloqa, WhatsApp hamda o‘z-o‘ziga xizmat ko‘rsatish portallarini boshqarish uchun yagona ish maydoni bo‘lgan Hiver Omni tizimigacha kengaygan. Hiver’ning sun’iy intellekt imkoniyatlariga AI Agents, AI Copilot, AI Help Center, AI Insights va AI QA kiradi. Ular murojaatlarni saralash, javob loyihalarini tayyorlash, ulangan biznes tizimlarida ko‘p bosqichli amallarni bajarish va bilimlar bazasini yuritishni qo‘llab-quvvatlaydi. Mahsulot umumiy kirish qutilari, ichki hamkorlik hamda Salesforce, Shopify va NetSuite kabi vositalar bilan integratsiyalarni birlashtiradi. Hiver mijozlarni qo‘llab-quvvatlash, moliya, IT xizmatlarini boshqarish va inson resurslari jamoalariga xizmat ko‘rsatadi. Kompaniya o‘z platformasidan 10 000 dan ortiq jamoa foydalanishini bildiradi. Uning kengayib borayotgan jamoasi sun’iy intellekt, mijozlar tajribasi, SaaS infratuzilmasi va murakkab qo‘llab-quvvatlash operatsiyalari uchun korporativ dasturiy ta’minot ustida ishlaydi.

DevOps Engineer – Hiver (Hybrid, Bengaluru)

Join Hiver as a DevOps Engineer supporting Kubernetes, AWS infrastructure, and GitOps for its AI-driven customer service platform. Help engineering teams improve reliability and address infrastructure scalability challenges.

Tavsif

  • Build and operate Kubernetes clusters on Amazon EKS
  • Deploy applications to Kubernetes using ArgoCD
  • Administer datastores including Elasticsearch, Amazon RDS, and DocumentDB
  • Provision infrastructure with infrastructure-as-code tools, preferably Terraform
  • Operate messaging systems such as RabbitMQ and Kafka
  • Design solutions aligned with engineering team requirements
  • Address scalability limitations in the existing infrastructure
  • Support engineering teams with infrastructure needs
  • Drive GitOps adoption across the organization

Talablar

  • Bring 3–5 years of experience in SRE operations, systems administration, or DevOps
  • Demonstrate strong knowledge of Linux and operating system fundamentals
  • Have hands-on experience with containerization technologies including Docker and Kubernetes
  • Have experience working with cloud platforms, particularly AWS
  • Be able to script with Python or Bash
  • Have experience using monitoring tools such as Datadog or CloudWatch
  • Have practical experience with Grafana
  • Have experience working with CI/CD environments, including GitHub Actions
  • Experience integrating AI into DevOps workflows is advantageous
  • Experience with the ELK stack is advantageous

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