DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics — bizneslarga havo, dengiz, avtomobil va temir yo‘l tarmoqlari orqali yuklarni tashish, saqlash va boshqarishda yordam beradigan global yuk tashish va logistika kompaniyasidir. Uning xizmatlari shartnomaviy logistika, omborxona va ta’minot zanjirini qo‘llab-quvvatlashni, shuningdek, buyurtma berish va yuklar harakatini kuzatish uchun myDSV, jo‘natmalarni kuzatish hamda API yoki EDI orqali ulanish kabi raqamli vositalarni o‘z ichiga oladi. DSV avtomobilsozlik, sog‘liqni saqlash, aerokosmik va iste’mol tovarlari sohalariga xizmat ko‘rsatadi. Kompaniya operatsion samaradorlik, innovatsiyalar va yanada barqaror logistika yo‘nalishiga e’tibor qaratgan keng xalqaro tarmoqqa ega.

Customer Service Agent – DSV Logistics

Handle customer questions, orders, complaints, inventory checks, and shipping updates. Support DSV’s transport and logistics operations in Innisfil.

Tavsif

  • Respond to customer questions and complaints, including inquiries about inventory and order status
  • Prepare work order paperwork and information, checking orders for special requests
  • Review bills, computer printouts, bills of lading, related documents, and correspondence
  • Notify customers by mail, email, or phone about shipping dates, expected delays, and other updates
  • Coordinate account activities with colleagues across departments
  • Escalate customer feedback and signs of dissatisfaction to management
  • Keep damage records and back-order logs up to date
  • Monitor on-time shipments
  • Create reports on customer service activity
  • Maintain inventory accuracy and help with physical stock counts
  • Compile and organize data, checking it for accuracy
  • Direct incoming customer orders to the appropriate channels
  • Provide backup coverage for accounts beyond the primary account

Talablar

  • College diploma
  • At least one year of customer service experience and warehouse experience
  • Basic computer skills
  • Basic math skills
  • Ability to work at 3570 Blundell Court, Innisfil, Ontario, L9S 0T7

Imtiyozlar

  • Benefits eligibility based on experience and internal equity
  • Inclusive workplace with recruitment accommodations available for candidates with disabilities

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