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ADTRAV Travel Management
ADTRAV Travel Management
201 – 500 Xodimlar
KonsaltingLogistikaSayohat
ADTRAV Travel Management biznes va davlat tashkilotlari uchun korporativ sayohat texnologiyalarini professional sayohat xizmatlari bilan birlashtiradi. Uning platformasi turar joy, tadbirlar va global sayohat dasturlarini qo‘llab-quvvatlaydi, tajribali sayohat agentlari esa kecha-yu kunduz yordam va amaliy yo‘l-yo‘riq ko‘rsatadi. Kompaniya, shuningdek, tashkilotlarga sayohat dasturlarini boshqarish va sayohatchilar tajribasini yaxshilashga yordam beradigan konsalting xizmatlarini taklif etadi.
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After-Hours Travel Consultant

Provide remote travel booking and after-hours support for ADTRAV clients, including domestic and complex international trips. Handle reservations, itinerary changes, and traveler requests during evening, overnight, weekend, and holiday shifts.

USAmerika Qo‘shma ShtatlariALAlabamaAZArizonaCOKoloradoFLFloridaIDAydahoIAAyovaKSKanzasLALuizianaMIMichiganMNMinnesotaMOMissuriMTMontanaNVNevadaNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaSCJanubiy KarolinaTNTennessiTXTexasUTYutaVAVirjiniyaWIViskonsin
24 $ – 26 $ / soat
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaKonsultant

Tavsif

  • Oversee client travel arrangements from booking through itinerary updates.
  • Respond to client calls and emails about new bookings and changes.
  • Book and issue airline, hotel, car, and other reservations in Sabre.
  • Use account knowledge to respond to client needs promptly.
  • Review queues each day for accuracy and finalize issued tickets.
  • Administer preferred vendor, Waiver/Favors, RezCritiques, and Vacation Referrals programs.
  • Provide travel guidance and quotes for international trips.
  • Review fare rules, restrictions, nonrefundable conditions, Open Skies, and FAA regulations.
  • Meet management-set productivity, transaction, attendance, and scheduling KPIs.
  • Contact airlines about flight changes, seat assignments, and upgrades.
  • Follow ADTRAV policies, procedures, and approved traveler-service workflows.
  • Deliver strong customer service by identifying and resolving traveler issues.
  • Work with agents and employees to gather details and support travelers.
  • Develop knowledge of ADTRAV’s industry and customer base.
  • Take part in ongoing training.
  • Build effective working relationships with employees, partners, vendors, and clients.
  • Carry out other duties as assigned.

Talablar

  • High school diploma or equivalent.
  • At least two years booking domestic and international travel; complex international booking experience is an advantage.
  • Experience with a global distribution system; Sabre is required and Amadeus is an advantage.
  • Strong knowledge of city, airline, hotel, and car rental codes.
  • Knowledge of government travel requirements, visas, and passports.
  • Understanding of federal travel regulations, the Fly America Act, and the Open Skies Agreement.
  • Strong computer and typing skills, including fast navigation between programs and use of shortcut keys.
  • Demonstrated ability to learn and use technology, including working across multiple applications and monitors at once.
  • Ability to provide consistently excellent customer service.
  • Experience with Microsoft Office, including Outlook, Word, and Excel.
  • Excellent written and verbal English communication skills.
  • Excellent listening skills.
  • Strong attention to detail, with a focus on accuracy and quality.
  • Self-motivated and able to manage multiple priorities with minimal supervision.
  • Strong organization and problem-solving skills.
  • Ability to explain ideas and concepts clearly and concisely and to receive feedback and direction.
  • Professional, positive manner and ability to work cooperatively.
  • Ability to work remotely and meet company home-office requirements.
  • Ability to sit and work at a computer for extended periods.
  • Ability to protect confidential company and client information.
  • Availability for evening, night, overnight, weekend, and holiday shifts between 7 p.m. and 7 a.m. Central Time.
  • Ability to pass credit, criminal, and/or employment reference background checks.
  • U.S. citizenship, with proof provided upon hire.
  • Ability to pass a government clearance process.

Imtiyozlar

  • Pay differentials for evening, night, and weekend shifts.
  • Holiday pay differential.
  • Potential quarterly bonuses for meeting specified KPIs.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • Flexible Spending Accounts.
  • 401(k) plan.
  • Paid time off.
  • Remote work arrangement.

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