LogoFresh Jobs Ahead
CarePoint
CarePoint
501 – 1000 Zaposleni
B2CSvetovanjeZdravstveno varstvo
CarePoint je zdravstveno podjetje, osredotočeno na širjenje dostopa do kakovostne zdravstvene oskrbe, usmerjene v paciente, po vsej Afriki. Organizacija je bila ustanovljena leta 2017 in ima sedež v New Yorku. Deluje v Egiptu, Gani in Nigeriji, kjer prepoznava, upravlja in razvija zdravstvene blagovne znamke. CarePoint združuje neposredno izvajanje zdravstvene oskrbe s strateško podporo organizacijam, ki želijo graditi in širiti storitve, usmerjene v paciente, po konkurenčnih stroških.
LinkedIn
Delovna mesta v podjetju

Remote Call Center Counselor, Pennsylvania

Support CarePoint Response’s behavioral health crisis system by assessing callers, coordinating referrals, and connecting people with recovery services.

USZdružene države AmerikePAPensilvanija
22 $ – 25 $ / ura
Na daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaPredstavnik klicnega centra

Opis

  • Coordinate care transitions for individuals receiving services.
  • Engage with callers as a key point of contact.
  • Assess mental health, medical, and social service needs.
  • Complete needs assessments and other appropriate tools.
  • Refer callers to medical and behavioral health care, community programs, and service providers.
  • Track progress toward individualized goals.
  • Help people access services promptly, including residential admissions when appropriate.
  • Work with individuals, care teams, community stakeholders, and multidisciplinary teams.
  • Take part in supervision and team meetings.
  • Stay informed about care partners, service providers, and system stakeholders.
  • Support residential admissions using the bed registry and by coordinating with external stakeholders.
  • Follow program, department, and company policies, and carry out assigned duties.

Zahteve

  • High school diploma, GED, or equivalent required.
  • A college degree in human services or a related field is strongly preferred.
  • One year of work or other experience supporting people with complex and changing behavioral health needs is preferred.
  • One year of community health experience or lived experience is preferred.
  • Knowledge of person-centered, evidence-based practices.
  • Ability to assess mental health, medical, social, and other service needs.
  • Ability to make referrals to medical and behavioral health care, community programs, and service providers.
  • Ability to work with multidisciplinary care teams and community stakeholders.
  • Availability for either Tuesday–Saturday or Sunday–Thursday, 11:00 p.m.–7:00 a.m. shifts.
  • No travel required.

Ugodnosti

  • Medical, dental, and vision insurance.
  • 403(b) retirement plan.
  • Paid time off for vacation, sick leave, personal days, and holidays.
  • Tuition reimbursement and professional development support.
  • Mission-driven, innovative team environment.

Sorodna delovna mesta