Travelers je zavarovalnica, ki posameznikom in podjetjem zagotavlja zavarovalno kritje, podprto s specializiranim strokovnim znanjem, obvladovanjem tveganj, sklepanjem zavarovanj, tehnologijo in analitiko ter prodajnimi ekipami. Njeno delo je osredotočeno na pomoč strankam pri pripravi na negotovost, hkrati pa razvija nove pristope k zavarovanju in načrtovanju prihodnjih tveganj. Travelers poudarja tudi vključenost v skupnost, raznolikost, trajnost, nenehno učenje in poklicni razvoj v svojih dejavnostih v Združenih državah Amerike, Kanadi in Evropi. Karierne priložnosti vključujejo delovna mesta za izkušene strokovnjake in talente na začetku kariere.
Claim Operations Specialist – Travelers, Hartford
Support Travelers’ property and casualty claims with customer service, payments, records, reporting, and financial controls. This hybrid Hartford role works alongside claim professionals to help resolve claims promptly.
Opis
- Handle customer service for the claims department.
- Direct callers to the appropriate department.
- Respond to questions about claim status and payments.
- Work with claim professionals to support timely claim resolution.
- Maintain claim files, request reports and records, and review medical bills, correspondence, and wage statements.
- Prepare claim documents for legal and medical review.
- Report and assign claims, and move closed files to and from off-site storage.
- Receive, sort, scan, upload, and process incoming and outgoing mail.
- Order, receive, and distribute supplies and equipment.
- Process and issue claim payments, vendor invoices, attorney expenses, and medical processing fees.
- Record and process returned or voided checks and credits.
- Prepare, generate, and review operational, line-of-business, and financial reports.
- Correct data discrepancies and record work in the appropriate systems.
- Complete financial controls, reconciliations, assessments, and data entry.
- Take on other duties as assigned.
Zahteve
- High school diploma or GED.
- At least one year of service-related work experience or a bachelor’s degree.
- Experience with Microsoft Office, email, web-enabled applications, and database software.
- Ability to analyze and compare information, identify issues, and consider alternative solutions.
- Verbal and written communication skills.
- Sound judgment and decision-making ability.
- Ability to build and maintain productive working relationships.
- May occasionally need to lift items weighing up to 20 pounds.
Ugodnosti
- Health insurance for employees and eligible family members beginning on the first day of employment.
- Dollar-for-dollar 401(k) match on the first 5% of eligible pay, subject to an annual maximum.
- Paying it Forward Savings Program contributions to a 401(k) account for employees with student loan debt.
- Pension plan fully funded by Travelers.
- At least 20 days of paid time off annually.
- Nine paid company holidays.
- Wellness program offering tools, discounts, resources, caregiving support, free professional counseling, and health coaching.
- Matching Gift and Volunteer Rewards program.