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Travoom
Travoom
11 – 50 Angajați
CălătoriiConsultanțăMarketing
Înființată în 1999, Travoom oferă servicii de înregistrare a domeniilor, găzduire web și colaborare digitală, inclusiv soluții Google Workspace. Compania colaborează, de asemenea, cu branduri corporative pentru gestionarea, monitorizarea și protejarea activelor lor digitale. Oferta sa combină infrastructura digitală cu servicii de consultanță și asistență pentru organizațiile care doresc să mențină o prezență online fiabilă și bine administrată.
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Locurile de muncă ale companiei

Senior Director of Product Communications (Remote, Texas)

Lead product communications for OleOle, a global football social, messaging, and commerce platform. Make complex experiences clear across onboarding, payments, messaging, sports, and international launches.

USStatele Unite ale AmericiiTXTexasRemoteNormă întreagăSeniorLimbă Obligatorie: englezăComunicații

Descriere

  • Shape how OleOle explains its products, features, and experiences across web and mobile
  • Partner closely with the Founder and product, design, and engineering teams
  • Create user-facing communications for onboarding, registration, social and content features, messaging and calling, live sports, invitations and rewards, wallets and payments, ticketing and commerce, AskOle, and future products
  • Write feature explanations, onboarding screens, calls to action, permission and consent messages, notifications, transaction messages, success and error states, help content, FAQs, and new-feature introductions
  • Define communication needs ahead of product launches
  • Evaluate product flows from the user’s perspective and identify opportunities for explanation, education, reassurance, or context
  • Set OleOle’s product voice and communication standards across products and user journeys
  • Create standards that work across countries, cultures, and languages
  • Develop communications for product launches and major releases
  • Align external product communications with users’ in-product experiences
  • Make technically complex products clear and easy for users to understand

Cerințe

  • At least 10 years of experience in product communications, content design, UX content, product marketing, or a closely related consumer technology role
  • Demonstrated ownership at a senior level
  • Background leading user-facing communications for a large-scale consumer technology product or platform
  • Ability to turn complex products into simple, clear language
  • Experience collaborating with product managers, designers, engineers, and senior leaders throughout development
  • Experience creating messaging for onboarding, feature education, calls to action, notifications, permissions, confirmations, errors, help content, and FAQs
  • Experience with complex consumer categories such as social media, messaging, fintech, payments, wallets, marketplaces, e-commerce, travel, ticketing, gaming, or AI
  • Experience defining product voice, terminology, editorial standards, and communication systems across multiple products and teams
  • Experience launching major consumer products or features and coordinating communications before, during, and after launch
  • Understanding of how communication influences adoption, activation, engagement, trust, retention, and conversion
  • Experience communicating sensitive or high-trust experiences involving payments, financial transactions, identity verification, privacy, security, permissions, rewards, or account access
  • Experience supporting international products and working with localization and translation across multiple languages and cultures
  • Excellent written English and exceptional editing ability
  • Strong product judgment and confidence questioning unclear product experiences
  • Comfort working in an early-stage, fast-moving environment with changing requirements
  • Hands-on approach with willingness to write, edit, review, and establish the communications system personally
  • Strongly preferred: experience at a major global consumer technology company with sophisticated, multi-product user experiences
  • Understanding of football and international sports is a significant advantage

Beneficii

  • Compensation is expected to transition to a competitive salary plus equity and token ownership after company funding
  • Equity and token ownership are available following funding
  • Remote work
  • Travel related to the role

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