Gainsight
Gainsight
1.001 – 5.000 Angajați
B2BÎntreprindereSaaS
Gainsight este o companie de software pentru întreprinderi, oferit ca serviciu (SaaS), axată pe succesul clienților și creșterea post-vânzare. Platforma sa reunește gestionarea succesului clienților, experiența produsului, comunitățile de clienți, educația clienților prin Skilljar și instrumente bazate pe inteligență artificială, inclusiv Staircase AI, Agent Studio și Gainsight MCP. Compania ajută organizațiile să utilizeze datele despre clienți pentru a îmbunătăți retenția, a extinde conturile, a crește adoptarea produselor și a automatiza fluxurile de lucru pentru managerii de succes al clienților și echipele de produs. Recrutarea la Gainsight acoperă o gamă largă de roluri într-o organizație tehnologică B2B care dezvoltă soluții scalabile pentru clienți enterprise.

Senior Corporate Events Manager

Lead Gainsight’s AI-enabled customer success event portfolio, including flagship conferences, trade shows and virtual programs. Oversee planning, budgets, vendors and performance while improving event operations.

Descriere

  • Direct event programs from planning through delivery, owning schedules and outcomes.
  • Plan flagship events, coordinating content, speakers, venues, logistics, internal communications and on-site production.
  • Manage trade shows and the quarterly virtual event series.
  • Apply and refine documented event playbooks.
  • Coordinate logistics and delivery for internal programs such as Revenue Kickoff and Quarterly Company Meetings.
  • Oversee event budgets, contracts, agencies and vendor relationships.
  • Monitor spending against budgets and report variances.
  • Coordinate promotion, registration targets and follow-up with Demand Generation, Sales, Customer Success and Campaign Managers.
  • Measure attendance, pipeline and retention outcomes.
  • Present event impact to senior stakeholders.
  • Develop AI-assisted workflows to reduce manual operations work.
  • Travel for events, primarily during flagship and peak event periods.

Cerințe

  • At least 12 years of relevant experience and a bachelor’s degree, or equivalent experience with some postgraduate work.
  • Practical experience managing end-to-end delivery of large events with 1,000 or more attendees, preferably in B2B SaaS or enterprise technology.
  • Experience with trade shows, virtual events, executive or VIP programs, and internal events such as sales kickoffs.
  • Strong capabilities in budget, contract and vendor management.
  • Ability to oversee multiple workstreams concurrently while maintaining attention to detail.
  • Ability to work independently and represent the team with senior stakeholders, including the CRO and CCO offices.
  • Familiarity with Cvent, Splash, Notion, SFDC, Google Suite and Slack.
  • Experience partnering with full-service event agencies and external production teams.
  • Experience applying AI in daily work and readiness to keep learning as tools evolve.
  • Ability to lead a project or team to a successful outcome.
  • PMP, CMP or a similar certification is a plus.
  • Experience producing global events or coordinating logistics across regions is a plus.
  • Experience in customer success, post-sales, retention or a related B2B software area is a plus.

Beneficii

  • Eligible for an annual bonus.
  • Participation in Gainsight’s equity program.
  • Medical premiums fully covered for employee-only coverage.
  • Flexible paid time off.
  • 401(k) plan.
  • Dental and vision coverage.
  • Remote work options.
  • $10,000 lifetime fertility stipend.
  • Access to coworking spaces worldwide.
  • A dedicated Recharge Holiday long weekend each quarter.
  • Mentoring and career development opportunities.

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