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Gainsight
Gainsight
1,001 – 5,000 Employees
B2BEnterpriseSaaS
Gainsight is an enterprise SaaS company focused on customer success and post-sales growth. Its platform brings together customer success management, product experience, customer communities, customer education through Skilljar, and AI-powered tools including Staircase AI, Agent Studio, and Gainsight MCP. The company helps businesses use customer data to improve retention, expand accounts, increase product adoption, and automate workflows for customer success managers and product teams. Gainsight’s hiring spans a broad B2B technology organization building scalable solutions for enterprise customers.
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Senior Corporate Events Manager

Lead Gainsight’s AI-enabled customer success event portfolio, including flagship conferences, trade shows and virtual programs. Oversee planning, budgets, vendors and performance while improving event operations.

USUnited StatesCOColorado
$110,000 – $130,000 / year
RemoteFull-timeSeniorEnglish RequiredEvents
PMPSFDC

Description

  • Direct event programs from planning through delivery, owning schedules and outcomes.
  • Plan flagship events, coordinating content, speakers, venues, logistics, internal communications and on-site production.
  • Manage trade shows and the quarterly virtual event series.
  • Apply and refine documented event playbooks.
  • Coordinate logistics and delivery for internal programs such as Revenue Kickoff and Quarterly Company Meetings.
  • Oversee event budgets, contracts, agencies and vendor relationships.
  • Monitor spending against budgets and report variances.
  • Coordinate promotion, registration targets and follow-up with Demand Generation, Sales, Customer Success and Campaign Managers.
  • Measure attendance, pipeline and retention outcomes.
  • Present event impact to senior stakeholders.
  • Develop AI-assisted workflows to reduce manual operations work.
  • Travel for events, primarily during flagship and peak event periods.

Requirements

  • At least 12 years of relevant experience and a bachelor’s degree, or equivalent experience with some postgraduate work.
  • Practical experience managing end-to-end delivery of large events with 1,000 or more attendees, preferably in B2B SaaS or enterprise technology.
  • Experience with trade shows, virtual events, executive or VIP programs, and internal events such as sales kickoffs.
  • Strong capabilities in budget, contract and vendor management.
  • Ability to oversee multiple workstreams concurrently while maintaining attention to detail.
  • Ability to work independently and represent the team with senior stakeholders, including the CRO and CCO offices.
  • Familiarity with Cvent, Splash, Notion, SFDC, Google Suite and Slack.
  • Experience partnering with full-service event agencies and external production teams.
  • Experience applying AI in daily work and readiness to keep learning as tools evolve.
  • Ability to lead a project or team to a successful outcome.
  • PMP, CMP or a similar certification is a plus.
  • Experience producing global events or coordinating logistics across regions is a plus.
  • Experience in customer success, post-sales, retention or a related B2B software area is a plus.

Benefits

  • Eligible for an annual bonus.
  • Participation in Gainsight’s equity program.
  • Medical premiums fully covered for employee-only coverage.
  • Flexible paid time off.
  • 401(k) plan.
  • Dental and vision coverage.
  • Remote work options.
  • $10,000 lifetime fertility stipend.
  • Access to coworking spaces worldwide.
  • A dedicated Recharge Holiday long weekend each quarter.
  • Mentoring and career development opportunities.

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