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Vivo (Telefônica Brasil)
Vivo (Telefônica Brasil)
ConsultanțăLogisticăMarketing
Vivo (Telefônica Brasil) este o companie braziliană de telecomunicații care deservește consumatori și companii din întreaga țară. Portofoliul său include abonamente mobile preplătite, postplătite și cu control al costurilor; internet în bandă largă prin Vivo Fibra; telefonie fixă; opțiuni de televiziune și streaming precum Vivo Play și altele; dispozitive și accesorii; precum și pachete combinate de fibră optică și telefonie mobilă. Compania oferă, de asemenea, servicii digitale, conținut furnizat de parteneri, conectivitate 5G și asistență online pentru clienți și servicii de autoservire prin rețeaua sa națională de canale de retail și digitale.
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Locurile de muncă ale companiei

Sales Consultant, Brasília

Manage Vivo’s sales channels in Brasília, using performance analysis and commercial planning to improve results. The role also supports partner development, process improvement, and customer experience.

BRBraziliaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: portughezăManager de contVânzări
VBA

Descriere

  • Oversee B2C and B2B sales channels, shaping strategies to grow sales and develop partners and hybrid operations.
  • Track sales team performance and analyze market and competitor data.
  • Lead and develop team members.
  • Manage administrative processes and operational routines to improve sales efficiency.
  • Review studies, diagnostics, and workflows to improve operations.
  • Analyze commercial performance, identify trends, opportunities, and gaps, and recommend improvements.
  • Assess sales channels and recommend strategies and solutions.
  • Prepare and track KPIs for sales, productivity, quality, and profitability.
  • Support initiatives to improve commercial results and customer experience.
  • Monitor sales operations and commercial partners, identifying opportunities to improve efficiency, productivity, and growth.
  • Prepare management reports, executive presentations, and performance analyses.
  • Support commercial planning, target setting, and sales strategy tracking.
  • Coordinate alignment among partner departments, leaders, and sales teams.
  • Help monitor the department budget.
  • Contribute to commercial transformation, continuous improvement, and process development projects.
  • Follow Occupational Health and Safety Management System requirements.
  • Apply Telefônica’s environmental policy and sustainability practices.
  • Support sales team performance analysis and market and competitor research.

Cerințe

  • Advanced Excel and PowerPoint skills.
  • Statistical analysis and results reporting skills.
  • Ability to automate spreadsheets using macros, VBA, and formulas.
  • Completed university degree; business or technology studies are preferred.
  • Familiarity with NEXT, SIEBEL, and SAP systems is a plus.
  • Familiarity with agile methods such as Kanban, Scrum, and Lean is a plus.
  • Lean Six Sigma certification is a plus.
  • Knowledge of quality and process management tools is a plus.
  • Knowledge of organizational policies, standards, and procedures is a plus.
  • Experience managing processes and flowcharts.
  • Resilience and ability to handle unstructured processes and demands.
  • Analytical thinking and a broad perspective for mapping and executing processes.
  • Sense of urgency.
  • Teamwork and willingness to share knowledge.
  • Strong interpersonal skills.
  • Proactivity and initiative.
  • Effective communication.
  • Leadership and team management skills.
  • Ability to support sales strategy monitoring.
  • Ability to develop commercial strategies for partner channels.
  • Experience in operational routines.

Beneficii

  • Flexible benefits platform with gym membership, meal and food vouchers, pharmacy assistance, medical and dental insurance, and life insurance.
  • Company mobile phone.
  • Unlimited voice and data plan.
  • Special discounts on landline, broadband, TV, and apps.
  • Annual bonus or profit-sharing program.
  • Private pension plan.
  • Assistance with school, daycare, or nanny expenses.
  • Flexible working hours.
  • Birthday day off.
  • Corporate volunteer program.
  • Educational development program with discounts at educational institutions, certifications, and online courses.
  • Internal recruitment opportunities in Brazil and abroad.
  • Physical, emotional, and social health initiatives, including nutritionists, psychologists, social services, and telemedicine.

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