Vivo (Telefônica Brasil)
Vivo (Telefônica Brasil)
„Vivo“ („Telefônica Brasil“) yra Brazilijos telekomunikacijų bendrovė, teikianti paslaugas vartotojams ir įmonėms visoje šalyje. Jos paslaugų asortimentą sudaro išankstinio mokėjimo, abonentiniai ir kontroliuojami mobiliojo ryšio planai, „Vivo Fibra“ plačiajuostis internetas, fiksuotojo ryšio telefonija, „Vivo Play“ ir kitos televizijos bei srautinio perdavimo galimybės, įrenginiai ir priedai, taip pat bendri šviesolaidinio ir mobiliojo ryšio paketai. Bendrovė taip pat teikia skaitmenines paslaugas, partnerių turinį, 5G ryšį ir internetinį klientų aptarnavimą bei savitarną per visoje šalyje veikiantį mažmeninės prekybos ir skaitmeninių kanalų tinklą.

Sales Consultant, Brasília

Manage Vivo’s sales channels in Brasília, using performance analysis and commercial planning to improve results. The role also supports partner development, process improvement, and customer experience.

Aprašymas

  • Oversee B2C and B2B sales channels, shaping strategies to grow sales and develop partners and hybrid operations.
  • Track sales team performance and analyze market and competitor data.
  • Lead and develop team members.
  • Manage administrative processes and operational routines to improve sales efficiency.
  • Review studies, diagnostics, and workflows to improve operations.
  • Analyze commercial performance, identify trends, opportunities, and gaps, and recommend improvements.
  • Assess sales channels and recommend strategies and solutions.
  • Prepare and track KPIs for sales, productivity, quality, and profitability.
  • Support initiatives to improve commercial results and customer experience.
  • Monitor sales operations and commercial partners, identifying opportunities to improve efficiency, productivity, and growth.
  • Prepare management reports, executive presentations, and performance analyses.
  • Support commercial planning, target setting, and sales strategy tracking.
  • Coordinate alignment among partner departments, leaders, and sales teams.
  • Help monitor the department budget.
  • Contribute to commercial transformation, continuous improvement, and process development projects.
  • Follow Occupational Health and Safety Management System requirements.
  • Apply Telefônica’s environmental policy and sustainability practices.
  • Support sales team performance analysis and market and competitor research.

Reikalavimai

  • Advanced Excel and PowerPoint skills.
  • Statistical analysis and results reporting skills.
  • Ability to automate spreadsheets using macros, VBA, and formulas.
  • Completed university degree; business or technology studies are preferred.
  • Familiarity with NEXT, SIEBEL, and SAP systems is a plus.
  • Familiarity with agile methods such as Kanban, Scrum, and Lean is a plus.
  • Lean Six Sigma certification is a plus.
  • Knowledge of quality and process management tools is a plus.
  • Knowledge of organizational policies, standards, and procedures is a plus.
  • Experience managing processes and flowcharts.
  • Resilience and ability to handle unstructured processes and demands.
  • Analytical thinking and a broad perspective for mapping and executing processes.
  • Sense of urgency.
  • Teamwork and willingness to share knowledge.
  • Strong interpersonal skills.
  • Proactivity and initiative.
  • Effective communication.
  • Leadership and team management skills.
  • Ability to support sales strategy monitoring.
  • Ability to develop commercial strategies for partner channels.
  • Experience in operational routines.

Privalumai

  • Flexible benefits platform with gym membership, meal and food vouchers, pharmacy assistance, medical and dental insurance, and life insurance.
  • Company mobile phone.
  • Unlimited voice and data plan.
  • Special discounts on landline, broadband, TV, and apps.
  • Annual bonus or profit-sharing program.
  • Private pension plan.
  • Assistance with school, daycare, or nanny expenses.
  • Flexible working hours.
  • Birthday day off.
  • Corporate volunteer program.
  • Educational development program with discounts at educational institutions, certifications, and online courses.
  • Internal recruitment opportunities in Brazil and abroad.
  • Physical, emotional, and social health initiatives, including nutritionists, psychologists, social services, and telemedicine.

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