Advocate Aurora Health
Advocate Aurora Health
Advocate Aurora Health este o organizație de asistență medicală care deservește comunități din zona Central Chicagoland, Central Wisconsin, Greater Milwaukee și din alte regiuni. Oportunitățile sale de carieră includ practica avansată, sănătatea comportamentală, asistența medicală și alte discipline din domeniul sănătății, ceea ce o face relevantă pentru profesioniștii interesați de roluri clinice și de alte poziții din sectorul medical. Organizația pune, de asemenea, accent pe siguranța candidaților și menține un proces structurat de recrutare, conceput pentru a contribui la protejarea informațiilor sensibile ale aplicanților.

Remote Language Access and Interpreter Services Manager

Lead language access operations for Advocate Aurora Health, overseeing interpreter scheduling, translation systems, regulatory compliance, quality improvement, budgets, and team development across a U.S. health system.

Descriere

  • Lead the Language Access Interpreter Services Command Center and oversee teammate scheduling
  • Create and implement translation and interpretation systems across the health system
  • Maintain compliance with applicable state and federal regulations, accreditation standards, organizational policies, and other requirements
  • Contribute to system-wide strategic planning for language services
  • Direct quality measurement and continuous improvement for translation and interpretation services
  • Partner with leaders, employees, and medical staff to support limited-English-proficient and deaf or hard-of-hearing populations
  • Plan initiatives that strengthen, promote, and communicate Translation and Interpretation Services
  • Prepare capital and operating budgets in partnership with the director
  • Track budget performance, assess variances, and determine corrective actions
  • Manage, develop, train, and assess employees
  • Provide guidance and ongoing support to subordinate staff
  • Recruit, train, develop, and evaluate subordinates while initiating personnel actions as needed
  • Support safety programs and risk-reduction efforts
  • Coach employees on performance, conduct reviews, and foster team morale

Cerințe

  • Demonstrated leadership experience
  • Typically five years of medical-environment experience providing verbal and written interpretation and translation, prioritizing staff work, and advising colleagues on complex cases
  • At least one year of supervisory experience in a medical environment
  • Bachelor’s degree or equivalent knowledge in Health Care Administration or Nursing
  • Professional command of bilingual medical terminology covering anatomy and physiology, diagnosis, treatment, prevention, and health education
  • Understanding of medical interpreting ethics established by the National Council on Interpreting in Healthcare
  • Ability to oversee interpreters handling sensitive situations, including death and dying
  • Strong interpersonal and communication skills
  • Basic computer proficiency
  • Ability to use video interpreting methods
  • Availability Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Willingness to travel as required by the position
  • Ability to wear protective clothing when necessary

Beneficii

  • Eligible for benefits
  • Competitive compensation
  • Premium pay, including shift and on-call premiums, based on the teammate’s role
  • Incentive pay for selected positions
  • Potential annual performance-based increases
  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability coverage
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family support benefits, including adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer matching and other financial wellness resources
  • Educational assistance program
  • Career development programs

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