Medical Accounts Receivable Specialist
Process physician and ambulatory surgery center claims in Epic, resolving denials and improving clean claim rates and reimbursement for Rebound’s patient-focused medical organization.
Descriere
- Prepare and resolve insurance claims for physician and ambulatory surgery center services.
- Submit professional and facility claims electronically through Epic and its clearinghouse interface.
- Review Charge Review and Claim Edit queues to verify claim details and correct errors before submission.
- Check coverage, place of service, provider details, and coding accuracy before releasing claims.
- Resubmit corrected claims and follow up on rejected or pending submissions.
- Manage the Charge Review, Claim Edit, and Follow up work queues each day.
- Refer billing discrepancies to coding, registration, or contracting teams as appropriate.
- Spot recurring edit problems and escalate them for root-cause investigation.
- Review payer rejections and denials in Epic, correct issues, and resubmit claims.
- Contact insurers by phone and through their online portals.
- Record claim actions in account notes to support audit records and team coordination.
- Apply CMS and commercial payer billing rules, including NCCI edits, modifiers, and place-of-service requirements.
- Keep informed about payer-specific rules for professional and facility claims.
- Maintain billing knowledge for evaluation and management, surgical, and ancillary services.
- Advance Rebound’s mission and uphold its Core Values.
- Complete other duties as assigned.
Cerințe
- High school diploma or equivalent.
- At least two years of medical billing experience in a healthcare setting, such as a physician’s office, hospital, or clinic.
- Experience with collections, customer service, and insurance billing and reimbursement is preferred.
- Working knowledge of CPT and ICD-10 coding, HCPCS, modifiers, and payer billing rules.
- Experience with Medicare, Medicaid, and commercial insurers.
- Ambulatory surgery center billing experience is preferred.
- Relevant education may replace applicable experience, or an equivalent combination of education, training, and experience may qualify.
- Knowledge of insurance billing processes, collection laws, and medical terminology is preferred.
- Strong verbal and written communication and public relations skills.
- Able to work independently and collaboratively with staff and teams with limited supervision.
- Strong problem-solving and critical-thinking skills.
- Proficient with computers, including Microsoft Office applications.
- Able to apply service excellence principles and maintain a professional, customer-focused manner in busy or difficult situations.
- Typing speed of at least 35 words per minute.
- Able to use a keyboard, calculator, telephone, copier, and other office equipment.
- Able to occasionally lift files or paper weighing up to 30 pounds.
- Able to view and type on computer screens for extended periods.
- Able to comply with HIPAA rules and regulations.
Beneficii
- Medical, vision, and prescription coverage.
- Dental coverage.
- 401(k) retirement plan with discretionary profit sharing.
- Company-paid life insurance and accidental death and dismemberment coverage.
- Voluntary life insurance and accidental death and dismemberment coverage.
- Company-paid short- and long-term disability coverage.
- Flexible spending and health savings accounts.
- Employee assistance program.
- Free parking.
- Paid time off accrues at up to 24 days in the first year, based on FTE.
- Monday through Friday schedule with no weekends or holidays.
- Full-time position, 40 hours per week.
