LGC
LGC
LGC dezvoltă instrumente și servicii pentru științele vieții în domeniile diagnosticării, genomicii și asigurării calității. Activitatea sa sprijină siguranța alimentelor, medicamentelor și mediului prin terapii bazate pe acizi nucleici, soluții Biosearch Technologies, materiale de referință, servicii de cercetare și testări de competență. Deservind laboratoare de utilizatori finali, companii biofarmaceutice și instituții academice, LGC contribuie la medicina de precizie, testarea fiabilă, sănătatea publică și cercetarea pentru conservare prin tehnologii de genotipare.

Key Account Manager – Informed, United Kingdom (Remote)

Grow customer partnerships for Informed, LGC’s sports nutrition certification and quality assurance business. Manage retention, renewals, onboarding, account growth, and commercial expansion.

Descriere

  • Manage and grow a customer portfolio while maintaining strong engagement, retention, and satisfaction
  • Build trusted relationships with commercial, technical, and operational stakeholders across customer organisations
  • Lead onboarding and guide customers through their certification journey
  • Create strategic account plans to identify growth and programme expansion opportunities
  • Partner with internal teams to deliver strong customer outcomes and resolve queries
  • Hold regular account reviews and business discussions to understand customer priorities and future requirements
  • Find and convert additional commercial opportunities within existing accounts
  • Keep customer records and activity accurate in CRM systems
  • Represent Informed professionally at customer meetings, industry events, and exhibitions as needed
  • Manage the complete customer lifecycle, including onboarding, relationship management, account planning, renewals, and growth initiatives

Cerințe

  • Demonstrated experience managing customer accounts
  • Experience managing the sales cycle from discovery through closing
  • Experience creating value propositions and delivering customer solutions
  • Strong attention to detail, organisation, and persistence
  • Excellent written and verbal communication skills
  • Multilingual ability is preferred, particularly French, German, or Spanish
  • Experience in sports nutrition, dietary supplements, food, consumer health, testing, certification, quality assurance, or another regulated industry is preferred
  • Interest in sport, health, wellness, or performance nutrition is preferred

Beneficii

  • Fully remote working arrangement
  • Professional development support and growth opportunities within a global organisation
  • Collaborative and supportive team environment
  • Opportunity to work with globally recognised brands
  • Inclusive workplace
  • Equal opportunity employment

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