CME Group
CME Group
1.001 – 5.000 Angajați
Comerț electronicFinanțeFintech
CME Group operează o piață globală pentru instrumente financiare derivate, care acoperă agricultura, energia, indicii bursieri, valutele, ratele dobânzilor și metalele. Platforma sa permite tranzacționarea de contracte futures și opțiuni, ajutând participanții la piață să gestioneze riscurile, să valorifice oportunitățile și să își îmbunătățească eficiența în principalele clase de active. CME Group oferă, de asemenea, date de piață și resurse educaționale care îi ajută pe utilizatori să înțeleagă condițiile pieței și să dezvolte strategii de tranzacționare fundamentate. În calitate de companie financiară și fintech, reunește tehnologia, produsele și expertiza necesare pentru a naviga pe piețele financiare complexe.

Donor Relations and Communications Virtual Assistant

Support donor relationships and communications for a mission-driven organization. Manage outreach calls, CRM records, email, SMS, social media, and engagement reporting.

Descriere

  • Reach out to donors by phone to express appreciation, share mission updates, and offer intercessory prayer
  • Develop and sustain strong relationships with donors and the wider support community
  • Coordinate email and SMS communications, including configuration, scheduling, and automated follow-ups
  • Draft individualized donor correspondence and letters for distribution
  • Update and publish project progress information on the website and other communication channels
  • Track and answer inquiries received through email, social media, and relevant platforms
  • Keep donor profiles, contact records, and communication preferences accurate and current
  • Complete CRM data-cleaning tasks and maintain well-organized records of donor interactions
  • Support donor engagement initiatives during suitable hours across U.S. time zones
  • Distribute donor surveys and collect feedback
  • Track donor replies, engagement patterns, and communication performance data
  • Create reports and deliver insights that strengthen donor engagement and outreach efforts
  • Handle administrative and secretarial duties when required
  • Support departmental activities that keep daily operations running efficiently

Cerințe

  • Demonstrate excellent spoken and written English communication
  • Build rapport effectively and maintain strong professional relationships
  • Be comfortable making outbound calls and engaging with donors
  • Apply strong organizational and administrative abilities
  • Work accurately with careful attention to detail and consistent follow-through
  • Use CRM platforms, email, SMS, and social media tools comfortably
  • Work independently while coordinating multiple responsibilities
  • Be available for rotating schedules that align with U.S. time zones
  • Prior experience in virtual assistance, customer service, donor relations, communications, or administrative support is preferred
  • Experience using CRM or donor management platforms is advantageous
  • Bring a service-focused approach and comfort working in a mission-driven setting

Beneficii

  • Hybrid working arrangement
  • Flexible work hours
  • Availability for rotating schedules
  • Schedules coordinated with U.S. time zones

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