RKD Group este un accelerator de creștere care deservește organizații nonprofit prin servicii integrate de marketing și implicare bazată pe date. Activitatea sa combină planificarea strategică, dezvoltarea audienței, serviciile creative, analiza datelor și gestionarea datelor pentru a ajuta organizațiile nonprofit să construiască relații mai puternice cu donatorii, să creeze experiențe mai personalizate și să susțină o creștere durabilă a strângerii de fonduri. Compania activează la intersecția dintre strategia organizațiilor nonprofit, marketing și gestionarea datelor.
Director of Digital Experience, RKD Group, Remote United States
Lead integrated digital strategy for nonprofit-focused clients at RKD Group, overseeing account portfolios, senior teams, budgets, retention, and growth. This role combines executive client leadership with ownership of digital performance and new business development.
Statele Unite ale Americii110.000 $ – 130.000 $ / an
RemoteNormă întreagăLiderLimbă Obligatorie: englezăComerț electronicDescriere
- Act as the senior strategic lead for a portfolio of complex, high-value client accounts
- Own client satisfaction, retention, and revenue results across the portfolio
- Establish account strategies that connect digital programs with each client’s mission and business objectives
- Conduct executive client presentations, annual business reviews, and strategic planning meetings
- Build integrated digital plans across email, conversion rate optimization, paid search, paid social, programmatic, texting, and emerging channels
- Advise clients and teams on digital trends, audience behavior, and technology developments
- Manage account-level budgets, multi-year forecasts, and financial reporting
- Represent RKD’s digital expertise and strategic perspective with authority and credibility
- Define expectations for integrated digital strategy and execution
- Advance digital program innovation while applying current channel practices and industry standards
- Monitor portfolio performance against client objectives and RKD benchmarks
- Manage portfolio budgets, revenue goals, and financial forecasts
- Strengthen client retention, renewals, and expansion opportunities
- Collaborate with Pod Managers, department leaders, and executives to deliver integrated, high-quality work
- Improve cross-functional processes, tools, and operating workflows
- Lead or support RFP responses, pitches, proposals, and other new business initiatives
- Shape and communicate RKD’s digital experience value proposition
- Identify opportunities to expand services within existing accounts
- Provide senior leadership for the performance, growth, and culture of the Digital Experience portfolio
Cerințe
- A bachelor’s degree is required; an advanced degree is strongly preferred
- Bring 7–10 years of digital marketing experience, including substantial agency leadership
- Demonstrated success directing integrated digital programs and multi-million-dollar account portfolios
- Exceptional executive-level communication and presentation ability
- Extensive knowledge of email, paid media, conversion rate optimization, texting, and related digital channels
- Strong commercial judgment, including experience with budgets, forecasting, and P&L management
- This position does not offer sponsorship
Beneficii
- A comprehensive benefits package
- Competitive compensation based on experience