Barclays este un grup bancar și de servicii financiare cu sediul în Regatul Unit, care deservește persoane fizice, companii, instituții și investitori. Activitățile sale includ servicii bancare pentru persoane fizice și consumatori, servicii bancare corporative și de investiții, administrarea averilor și servicii bancare private, piețe de capital, precum și o bancă specializată pentru consumatori în Statele Unite. Barclays oferă, de asemenea, servicii bancare digitale, cercetare și analize financiare, precum și programe de finanțare axate pe sustenabilitate, tehnologia climatică și obligațiuni verzi. Cu peste 10.000 de angajați, compania operează în domeniile finanțării pentru consumatori, companii și investiții, în conformitate cu reglementările financiare din Regatul Unit.
Business Relationship Manager, Barclays — Sunderland (Hybrid)
Build profitable relationships with business clients and shape tailored lending, investment, risk, and wealth-management solutions. This full-time hybrid role is based in Sunderland, United Kingdom.
Descriere
- Build profitable partnerships with corporate and individual clients.
- Manage client relationships and understand their financial goals, challenges, and risk tolerance.
- Analyse investment portfolios and cash flow to identify trends, improvement opportunities, and relevant services.
- Research clients’ industries, regulatory environments, and competitors.
- Create tailored solutions using the bank’s products and services.
- Explain the value of solutions, support recommendations, and negotiate mutually beneficial terms.
- Advise clients on financial decisions, investments, risk management, and wealth strategies.
- Evaluate financial, legal, and operational risks, then put mitigation measures in place.
- Record client interactions, transactions, and agreements.
- Share findings that inform product development, services, and bank strategy.
- Track client satisfaction, revenue, and other relationship-management measures.
- Contact clients by telephone, both proactively and in response to their needs.
- Work with other functions and business areas.
- Where applicable, lead or supervise team activities, allocate work, and coordinate resources.
- Escalate policy or procedure breaches and put risk controls into practice.
- Advise on decisions and influence outcomes within your area of expertise.
- Serve as a point of contact for external stakeholders and develop professional networks.
Cerințe
- Bring in-depth technical knowledge and experience in the assigned area.
- Understand the core principles and concepts relevant to your area of expertise.
- Have experience creating, building, and maintaining client relationships.
- Demonstrate planning and organisational skills, including diary management.
- Communicate effectively with clients, professionals, and internal teams.
- Manage stakeholder relationships effectively.
- Understand lending.
- Identify and secure new business opportunities.
- Manage risk and strengthen controls.
- Follow applicable rules, regulations, codes of conduct, and policies and procedures.
- Make evaluative judgements based on factual information.
- Resolve problems by applying technical experience.
- Communicate complex or sensitive information clearly.
- Be able to work with clients with turnover of up to £1 million.
Beneficii
- Hybrid working, with time split between the office and home.