Barclays — жеке тұлғаларға, бизнеске, ұйымдар мен инвесторларға қызмет көрсететін, штаб-пәтері Ұлыбританияда орналасқан банк және қаржылық қызметтер тобы. Оның қызмет бағыттарына бөлшек және тұтынушылық банкинг, корпоративтік және инвестициялық банкинг, активтерді басқару және жеке банкинг, капитал нарықтары, сондай-ақ АҚШ-тағы мамандандырылған тұтынушылық банк кіреді. Barclays цифрлық банкинг қызметтерін, қаржылық зерттеулер мен талдауларды ұсынады, сондай-ақ тұрақты даму, климаттық технологиялар және жасыл облигацияларға бағытталған қаржыландыру бағдарламаларын жүзеге асырады. 10 000-нан астам қызметкері бар компания Ұлыбританияның қаржылық реттеуі аясында тұтынушылық, корпоративтік және инвестициялық қаржы салаларында жұмыс істейді.
Business Relationship Manager, Barclays — Sunderland (Hybrid)
Build profitable relationships with business clients and shape tailored lending, investment, risk, and wealth-management solutions. This full-time hybrid role is based in Sunderland, United Kingdom.
Сипаттама
- Build profitable partnerships with corporate and individual clients.
- Manage client relationships and understand their financial goals, challenges, and risk tolerance.
- Analyse investment portfolios and cash flow to identify trends, improvement opportunities, and relevant services.
- Research clients’ industries, regulatory environments, and competitors.
- Create tailored solutions using the bank’s products and services.
- Explain the value of solutions, support recommendations, and negotiate mutually beneficial terms.
- Advise clients on financial decisions, investments, risk management, and wealth strategies.
- Evaluate financial, legal, and operational risks, then put mitigation measures in place.
- Record client interactions, transactions, and agreements.
- Share findings that inform product development, services, and bank strategy.
- Track client satisfaction, revenue, and other relationship-management measures.
- Contact clients by telephone, both proactively and in response to their needs.
- Work with other functions and business areas.
- Where applicable, lead or supervise team activities, allocate work, and coordinate resources.
- Escalate policy or procedure breaches and put risk controls into practice.
- Advise on decisions and influence outcomes within your area of expertise.
- Serve as a point of contact for external stakeholders and develop professional networks.
Талаптар
- Bring in-depth technical knowledge and experience in the assigned area.
- Understand the core principles and concepts relevant to your area of expertise.
- Have experience creating, building, and maintaining client relationships.
- Demonstrate planning and organisational skills, including diary management.
- Communicate effectively with clients, professionals, and internal teams.
- Manage stakeholder relationships effectively.
- Understand lending.
- Identify and secure new business opportunities.
- Manage risk and strengthen controls.
- Follow applicable rules, regulations, codes of conduct, and policies and procedures.
- Make evaluative judgements based on factual information.
- Resolve problems by applying technical experience.
- Communicate complex or sensitive information clearly.
- Be able to work with clients with turnover of up to £1 million.
Артықшылықтар
- Hybrid working, with time split between the office and home.