Gartner este o companie globală de cercetare și consultanță care îi ajută pe liderii organizațiilor să ia decizii informate cu privire la prioritățile esențiale pentru misiunea lor. Activitatea sa combină analiza de specialitate, consultanța, îndrumarea directorilor, cercetarea și serviciile digitale de piață în domenii precum tehnologia, finanțele, resursele umane, aspectele juridice, marketingul, vânzările și strategia de produs. Gartner organizează, de asemenea, peste 40 de conferințe și oferă organizațiilor recomandări pentru îmbunătățirea investițiilor în tehnologie. Echipele lucrează într-un model hibrid conceput pentru a sprijini colaborarea într-o forță de muncă internațională și diversă, cu oportunități de carieră în servicii pentru clienți, consultanță, cercetare, servicii de consiliere, tehnologie și funcții corporative.
Bilingual Portuguese-English Client Success Associate
Help Gartner clients get value from its business and technology insights. The role includes product demonstrations, client onboarding, and sales team support.
Descriere
- Guide prospect and client calls to identify priorities and challenges, and explain the value of Gartner’s products and services.
- Explain Gartner’s services and capabilities to prospective clients and show decision makers how they can help.
- Partner with Sales teams to demonstrate Gartner products and resources, strengthen engagement, and support license purchases.
- Coordinate with Gartner colleagues to address obstacles and maximize the value delivered to prospects and clients.
- Research prospective and current companies, C-level executives, business trends, and competitive intelligence.
- Select and prepare Gartner resources tailored to each client’s needs and potential impact.
- Deliver tailored onboarding for new or upgraded clients, or give prospective clients pre-sale demonstrations of Gartner resources.
Cerințe
- A bachelor’s degree is preferred.
- Fluency in English and Portuguese.
- At least six months of relevant professional or internship experience, with a record of success.
- Strong communication, collaboration, prioritization, critical thinking, and influencing abilities.
- Adaptability and flexibility.
- Well-developed time management and organizational skills.
Beneficii
- Competitive pay.
- Generous paid time off.
- Charity matching program.
- Medical, dental, and vision coverage.
- Parental leave.
- Employee Assistance Program.
- 401(k) matching of up to $7,200 per year.
- Collaborative, team-oriented workplace that embraces diversity.
- Professional development and opportunities for growth.
- Training through Gartner’s Academy and ongoing support from Learning and Development staff and leadership.
- Option to buy company stock at a discount.
- Annual bonus based on company and individual performance, or an uncapped, role-based sales incentive plan.
- Hybrid work with virtual flexibility and in-person collaboration.
- Reasonable accommodations for qualified individuals with disabilities.