Quality Digital
Quality Digital
1.001 – 5.000 Angajați
ConsultanțăLogisticăMarketing
Quality Digital este o companie de tehnologie și consultanță cu sediul în Brazilia, cu peste 34 de ani de experiență în sprijinirea transformării digitale. Activitatea sa combină echipe specializate și platforme digitale pentru a ajuta companiile să își îmbunătățească performanța operațională, să își consolideze guvernanța și să își eficientizeze comunicarea cu clienții. Compania oferă servicii de optimizare IT, automatizare, strategie digitală și analiză bazată pe inteligență artificială, cu aplicații în domeniile consultanței, marketingului și logisticii.

Administrative Assistant, IT Support (Remote in Brazil)

Administrative Assistant supporting IT documentation, users, equipment, vendors, and departmental processes at Quality Digital. Contract position, fully remote in Brazil.

Descriere

  • Maintain technical documentation and prepare reports
  • Schedule meetings and keep calendars current
  • Support the administration of IT contracts and vendor relationships
  • Deliver technical support to employees
  • Assist with the responsible department’s operational processes
  • Track and manage equipment and software inventory
  • Help procure new equipment and services
  • Handle employees’ IT-related questions and requests
  • Help resolve basic technical problems
  • Maintain current records of IT processes and procedures
  • Create and revise user manuals and technical documentation

Cerințe

  • Experience managing technical documentation and reports
  • Experience organizing meetings and maintaining calendars
  • Experience supporting IT contracts and vendor management
  • Ability to provide technical support
  • Ability to support the responsible department’s processes
  • Experience monitoring equipment and software inventory
  • Ability to assist with purchasing equipment and services
  • Ability to respond to employees’ IT questions and requests
  • Ability to troubleshoot basic technical issues
  • Ability to maintain IT process and procedure records
  • Ability to create and update user manuals and technical documentation
  • Proficiency in Excel and other data analysis tools
  • A university degree is preferred
  • Ability to write clear, concise technical documents
  • Strong verbal and written communication skills for cross-departmental collaboration
  • Proactive, committed, and personable approach
  • Availability Monday through Friday from 8:00 a.m. to 5:30 p.m., including a 1.5-hour lunch break

Beneficii

  • A workplace that supports learning and professional development
  • Performance evaluations and feedback aimed at ongoing growth
  • Meal and/or food allowance
  • Medical and dental coverage
  • Prescription medication discounts through a pharmacy program
  • Childcare assistance under the applicable policy
  • Fitness center membership
  • SESC partnership for cultural and leisure activities
  • Language and technology study partnerships, plus access to a course platform
  • Payroll-deducted loans at favorable rates
  • Financial education program
  • Corporate University and structured learning paths
  • Referral program offering prizes and bonuses
  • Group life insurance

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