Mars Customer Manager, Wegmans Account, Illinois Remote
Mars
Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.
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Quality Digital is a Brazil-based technology and consulting company with more than 34 years of experience supporting digital transformation. Its work combines specialized teams and digital platforms to help businesses improve operational performance, strengthen governance, and enhance customer communication. The company provides services in IT optimization, automation, digital strategy, and AI analytics, with applications across consulting, marketing, and logistics.
Administrative Assistant, IT Support (Remote in Brazil)
Administrative Assistant supporting IT documentation, users, equipment, vendors, and departmental processes at Quality Digital. Contract position, fully remote in Brazil.
Description
- Maintain technical documentation and prepare reports
- Schedule meetings and keep calendars current
- Support the administration of IT contracts and vendor relationships
- Deliver technical support to employees
- Assist with the responsible department’s operational processes
- Track and manage equipment and software inventory
- Help procure new equipment and services
- Handle employees’ IT-related questions and requests
- Help resolve basic technical problems
- Maintain current records of IT processes and procedures
- Create and revise user manuals and technical documentation
Requirements
- Experience managing technical documentation and reports
- Experience organizing meetings and maintaining calendars
- Experience supporting IT contracts and vendor management
- Ability to provide technical support
- Ability to support the responsible department’s processes
- Experience monitoring equipment and software inventory
- Ability to assist with purchasing equipment and services
- Ability to respond to employees’ IT questions and requests
- Ability to troubleshoot basic technical issues
- Ability to maintain IT process and procedure records
- Ability to create and update user manuals and technical documentation
- Proficiency in Excel and other data analysis tools
- A university degree is preferred
- Ability to write clear, concise technical documents
- Strong verbal and written communication skills for cross-departmental collaboration
- Proactive, committed, and personable approach
- Availability Monday through Friday from 8:00 a.m. to 5:30 p.m., including a 1.5-hour lunch break
Benefits
- A workplace that supports learning and professional development
- Performance evaluations and feedback aimed at ongoing growth
- Meal and/or food allowance
- Medical and dental coverage
- Prescription medication discounts through a pharmacy program
- Childcare assistance under the applicable policy
- Fitness center membership
- SESC partnership for cultural and leisure activities
- Language and technology study partnerships, plus access to a course platform
- Payroll-deducted loans at favorable rates
- Financial education program
- Corporate University and structured learning paths
- Referral program offering prizes and bonuses
- Group life insurance
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