Beth Israel Lahey Health
Beth Israel Lahey Health

Beth Israel Lahey Health este un sistem de servicii medicale care deservește comunități din Massachusetts și New Hampshire prin spitale, centre de îngrijire specializată și o rețea extinsă de servicii clinice. Portofoliul său de servicii include urgențe, îngrijire primară și urgentă, ortopedie, sănătate mintală, servicii de farmacie și îngrijire la domiciliu, sprijinind pacienții în diferite etape și pentru nevoi diverse.

Cu 39.000 de membri ai echipei, Beth Israel Lahey Health îmbină îngrijirea pacienților cu cercetarea medicală și educația. Activitățile sale din domeniul serviciilor medicale și al asigurărilor de sănătate reflectă preocuparea pentru îmbunătățirea sănătății comunităților, oferind în același timp îngrijire coordonată și personalizată.

Administrative Assistant II, Acute Care Surgery (Hybrid)

Provide administrative support for physicians’ clinical, academic, and research activities at Beth Israel Deaconess Medical Center, including patient scheduling, records, referrals, billing, and correspondence.

Descriere

  • Support physicians in clinical, academic, and research activities
  • Screen calls, take messages, and route telephone inquiries
  • Welcome and direct patients, families, visitors, and staff
  • Update patient demographics and insurance details and secure specialist referrals
  • Schedule patient visits and coordinate related appointments and procedures
  • Request patient information and documentation from referral sources
  • Prepare and maintain physicians’ patient records
  • Coordinate with internal departments and external customers
  • Protect confidential information and explain relevant policies and procedures
  • Collect patient co-payments and coordinate billing tickets
  • Reconcile daily collections at the close of business
  • Maintain physicians’ clinical and administrative calendars
  • Prepare correspondence and manuscripts, transcribe letters and patient notes, and support clinical computer systems
  • Compile and distribute routine reports
  • Notify, confirm, and remind patients about scheduled appointments
  • Secure authorization for radiologic examinations
  • Sort, copy, file, and distribute correspondence and mail
  • Contribute to special projects and process improvement initiatives

Cerințe

  • High school diploma or GED required
  • One to three years of related work experience required
  • Computer proficiency required, including web-based applications and some Microsoft Office tools such as Outlook, Word, Excel, PowerPoint, or Access
  • Strong written and spoken English communication skills required
  • Working knowledge of standard concepts, practices, procedures, and policies
  • Ability to collaborate effectively in small teams
  • Professional and respectful customer service skills, including active listening and problem-solving
  • Ability to stay composed in stressful situations
  • Healthcare experience preferred
  • Associate degree preferred

Beneficii

  • Influenza vaccination is required as a condition of employment
  • Shift differentials, call pay, premium pay, and overtime may apply

Locuri de muncă similare