Beth Israel Lahey Health
Beth Israel Lahey Health

Beth Israel Lahey Health ir veselības aprūpes sistēma, kas apkalpo Masačūsetsas un Ņūhempšīras kopienas, nodrošinot pakalpojumus slimnīcās, specializētās aprūpes centros un plašā klīnisko pakalpojumu tīklā. Tās aprūpes pakalpojumu klāstā ietilpst neatliekamā, primārā un steidzamā palīdzība, ortopēdija, uzvedības veselības aprūpe, aptieku pakalpojumi un aprūpe mājās, atbalstot pacientus dažādos dzīves posmos un ar atšķirīgām vajadzībām.

Beth Israel Lahey Health ar 39 000 komandas locekļu palīdzību apvieno pacientu aprūpi ar medicīnisko pētniecību un izglītību. Tās veselības aprūpes un veselības apdrošināšanas darbība atspoguļo koncentrēšanos uz kopienu veselības uzlabošanu, vienlaikus nodrošinot koordinētu un personalizētu aprūpi.

Administrative Assistant II, Acute Care Surgery (Hybrid)

Provide administrative support for physicians’ clinical, academic, and research activities at Beth Israel Deaconess Medical Center, including patient scheduling, records, referrals, billing, and correspondence.

Apraksts

  • Support physicians in clinical, academic, and research activities
  • Screen calls, take messages, and route telephone inquiries
  • Welcome and direct patients, families, visitors, and staff
  • Update patient demographics and insurance details and secure specialist referrals
  • Schedule patient visits and coordinate related appointments and procedures
  • Request patient information and documentation from referral sources
  • Prepare and maintain physicians’ patient records
  • Coordinate with internal departments and external customers
  • Protect confidential information and explain relevant policies and procedures
  • Collect patient co-payments and coordinate billing tickets
  • Reconcile daily collections at the close of business
  • Maintain physicians’ clinical and administrative calendars
  • Prepare correspondence and manuscripts, transcribe letters and patient notes, and support clinical computer systems
  • Compile and distribute routine reports
  • Notify, confirm, and remind patients about scheduled appointments
  • Secure authorization for radiologic examinations
  • Sort, copy, file, and distribute correspondence and mail
  • Contribute to special projects and process improvement initiatives

Prasības

  • High school diploma or GED required
  • One to three years of related work experience required
  • Computer proficiency required, including web-based applications and some Microsoft Office tools such as Outlook, Word, Excel, PowerPoint, or Access
  • Strong written and spoken English communication skills required
  • Working knowledge of standard concepts, practices, procedures, and policies
  • Ability to collaborate effectively in small teams
  • Professional and respectful customer service skills, including active listening and problem-solving
  • Ability to stay composed in stressful situations
  • Healthcare experience preferred
  • Associate degree preferred

Priekšrocības

  • Influenza vaccination is required as a condition of employment
  • Shift differentials, call pay, premium pay, and overtime may apply

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