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Deschide
Embrace Software Inc este o companie de investiții și software axată pe achiziționarea și dezvoltarea unor companii de software esențiale pentru activitatea clienților din diverse sectoare industriale. Portofoliul său include companii mici și mijlocii, precum și companii care deservesc organizații din lista Fortune 500. Echipa combină resursele de investiții cu expertiza operațională pentru a ajuta companiile din portofoliu să se dezvolte, să își consolideze soluțiile software și să îmbunătățească satisfacția clienților.
Accounts Receivable & Collections Specialist — United States Remote
Manage customer receivables, collections, cash application, reconciliations, and AR reporting across Embrace Software’s multiple business units.
Descriere
- Oversee daily accounts receivable and collections activities across multiple Embrace business units
- Review aging reports and pursue payment of overdue customer balances
- Communicate with customers about unpaid invoices and payment status
- Record collection actions, customer commitments, and anticipated payment dates
- Prioritize collection activity and escalate significantly overdue or higher-risk accounts
- Resolve billing disputes, invoice discrepancies, missing records, and payment delays
- Apply or coordinate payments and resolve unapplied cash, short payments, overpayments, credits, and account variances
- Reconcile customer accounts and investigate differences between customer and Company accounting records
- Support credit memo and account write-off procedures
- Produce AR aging, collections, overdue account, cash receipt, dispute, and collection-risk reports
- Monitor payment commitments and contribute to cash forecasting
- Track AR indicators such as aging, DSO, overdue balances, and collection effectiveness
- Compile a weekly AR summary for the CEO covering consolidated group receivables
- Collaborate with Finance, business unit, billing, sales, and customer success teams
- Assist with month-end close, external audit requests, process enhancements, and acquired-business integrations
- Handle additional accounts receivable and Finance responsibilities as needed
Cerințe
- Three to five years of experience in accounts receivable, collections, or a comparable accounting or finance position
- Demonstrated ability to independently manage customer account portfolios and pursue overdue receivables
- Solid knowledge of receivables operations, including invoicing, cash application, reconciliations, credits, and collections
- Advanced Excel skills and confidence working with large aging reports and customer account datasets
- Experience using ERP or accounting platforms; NetSuite experience is strongly preferred
- Clear and effective written and verbal communication skills
- Professional, confident communication style when discussing overdue balances with customers
- Excellent organization, attention to detail, and follow-through across competing priorities
- Ability to work independently and collaborate productively with Finance and business unit teams
- Background working across multiple entities or business units
- Experience in software, SaaS, technology, or another recurring-revenue business
Beneficii
- Competitive pay based on experience
- Opportunities for career growth and professional development
- Collaboration with a diverse, global team in a remote work environment
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