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Advantage Investigations
Advantage Investigations
201 – 500 Darbinieki
ApdrošināšanaJuridiskie pakalpojumiKonsultācijas
Advantage Investigations ir valsts mēroga izmeklēšanas pakalpojumu uzņēmums, kas atbalsta apdrošināšanas sabiedrības, trešo pušu administratorus un pašapdrošinātas organizācijas. Uzņēmuma pakalpojumi ietver novērošanu, attālināti vadītu uzraudzību, dokumentālo izpēti, SIU un atlīdzību pieteikumu izmeklēšanu, EDR analīzi, atbilstības atbalstu un krāpšanas apkarošanu. Visā Amerikas Savienotajās Valstīs izveidots licencētu izmeklētāju un dokumentālās izpētes speciālistu tīkls izmanto pielāgotas tehnoloģijas pierādījumu apkopošanai, atlīdzību pieteikumu izvērtēšanai un lēmumu par atbildību un atbilstību atbalstīšanai.
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Vakances uzņēmumā

Remote Operations Manager, Investigations — United States

Lead a regional team of licensed investigators at Advantage Investigations, an insurance defense investigation firm. Oversee surveillance operations, investigator performance, scheduling, reporting, and client service metrics.

USAmerikas Savienotās ValstisFLFloridaTXTeksasa
75 000 $ – 85 000 $ / gads
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuOperācijas

Apraksts

  • Lead investigators across an assigned region.
  • Train investigators on company equipment, surveillance practices, policies, safety, and regulatory compliance.
  • Communicate job expectations, case performance, and development goals.
  • Advise on surveillance strategies and audit GPS data.
  • Schedule cases and investigators to meet client and company objectives.
  • Approve investigators’ paid and unpaid leave.
  • Review and edit written timelines for clients.
  • Approve investigator payroll and expenses.
  • Lead and contribute to assigned projects from initiation through completion.
  • Work with teams across the company.
  • Find ways to improve operational processes and services.
  • Identify issues and resolve urgent challenges.
  • Mentor employees and help them build their skills.
  • Assess team talent and inform recruiting priorities.
  • Track investigator KPIs, including a 65% case capture rate, 12 minutes of video per day, end-of-day action detail completion, and a 14-day case turnaround.

Prasības

  • At least 5 years of management experience.
  • Experience managing investigators in the industry preferred.
  • At least 7 years of surveillance experience.
  • Must reside in Texas and hold an active Texas license.
  • SIU field experience is a plus.
  • Must currently hold a Class C PI license.
  • Strong organizational and communication skills.
  • Creative thinking.
  • Ability to build trust and lead by example.
  • Demonstrated integrity and ability to thrive in a fast-paced environment.

Priekšrocības

  • Competitive salary with bonus opportunity.
  • High-impact role with direct access to senior leadership.
  • Collaborative, entrepreneurial work environment.
  • Two weeks of paid time off and paid holidays.
  • Medical, dental, vision, life, short-term disability, long-term disability, HSA, DCFSA, accident, cancer, critical illness, and pet insurance.
  • 401(k) with a 2% match.

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