Advantage Investigations एक राष्ट्रीय जांच सेवाएं प्रदान करने वाली कंपनी है, जो बीमा कंपनियों, तृतीय-पक्ष प्रशासकों और स्वयं-बीमित संगठनों को सहायता देती है। इसकी सेवाओं में निगरानी, रिमोट-कंट्रोल मॉनिटरिंग, डेस्कटॉप शोध, एसआईयू और दावों की जांच, ईडीआर विश्लेषण, अनुपालन सहायता और धोखाधड़ी-रोधी कार्य शामिल हैं। लाइसेंस प्राप्त जांचकर्ताओं और डेस्कटॉप शोधकर्ताओं का अमेरिका-व्यापी नेटवर्क अनुकूलित तकनीक का उपयोग करके साक्ष्य एकत्र करता है, दावों का आकलन करता है और देयता तथा अनुपालन संबंधी निर्णयों के लिए जानकारी प्रदान करता है।
Remote Operations Manager, Investigations — United States
Lead a regional team of licensed investigators at Advantage Investigations, an insurance defense investigation firm. Oversee surveillance operations, investigator performance, scheduling, reporting, and client service metrics.
संयुक्त राज्य
फ़्लोरिडा
टेक्सास$75,000 – $85,000 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीसंचालनविवरण
- Lead investigators across an assigned region.
- Train investigators on company equipment, surveillance practices, policies, safety, and regulatory compliance.
- Communicate job expectations, case performance, and development goals.
- Advise on surveillance strategies and audit GPS data.
- Schedule cases and investigators to meet client and company objectives.
- Approve investigators’ paid and unpaid leave.
- Review and edit written timelines for clients.
- Approve investigator payroll and expenses.
- Lead and contribute to assigned projects from initiation through completion.
- Work with teams across the company.
- Find ways to improve operational processes and services.
- Identify issues and resolve urgent challenges.
- Mentor employees and help them build their skills.
- Assess team talent and inform recruiting priorities.
- Track investigator KPIs, including a 65% case capture rate, 12 minutes of video per day, end-of-day action detail completion, and a 14-day case turnaround.
आवश्यकताएँ
- At least 5 years of management experience.
- Experience managing investigators in the industry preferred.
- At least 7 years of surveillance experience.
- Must reside in Texas and hold an active Texas license.
- SIU field experience is a plus.
- Must currently hold a Class C PI license.
- Strong organizational and communication skills.
- Creative thinking.
- Ability to build trust and lead by example.
- Demonstrated integrity and ability to thrive in a fast-paced environment.
लाभ
- Competitive salary with bonus opportunity.
- High-impact role with direct access to senior leadership.
- Collaborative, entrepreneurial work environment.
- Two weeks of paid time off and paid holidays.
- Medical, dental, vision, life, short-term disability, long-term disability, HSA, DCFSA, accident, cancer, critical illness, and pet insurance.
- 401(k) with a 2% match.