Desjardins ir Ziemeļamerikas finanšu kooperatīvs, kas apkalpo privātpersonas, uzņēmumus un kopienas visā Kanādā. Tā pakalpojumi ietver privātpersonu un uzņēmumu banku pakalpojumus, kredītkartes, hipotekāros kredītus, aizdevumus, uzkrājumu un ieguldījumu risinājumus, kā arī automašīnu un mājokļa apdrošināšanu. Organizācija apvieno finanšu un apdrošināšanas pakalpojumus ar kooperatīva modeli, kas ļauj biedriem piedalīties lēmumu pieņemšanā, vienlaikus uzsverot atbildīgus ieguldījumus, vietējās ekonomikas atbalstu, iesaisti kopienā un jauniešu attīstību.
Public Affairs and Public Relations Advisor at Desjardins
Shape Desjardins’ public image through media relations, lobbying and institutional affairs. This hybrid role in Lévis also involves resolving complaints and advising stakeholders.
Apraksts
- Build and protect the organization’s public image by promoting its policies and programs through public relations, media relations, lobbying and institutional affairs.
- Resolve complaints to repair strained member and client relationships and safeguard the organization’s reputation and brand.
- Support clients and partners during complaint resolution.
- Create tools, methods and processes.
- Recommend solutions and action plans aligned with organizational objectives and priorities.
- Handle suggestions, comments and complaints from members, clients, employees and practitioners.
- Assess issues, challenges and needs to establish desired outcomes.
- Help shape and carry out objectives, solutions, policies, programs and action plans.
- Analyze data, conduct studies, provide recommendations and prepare reports.
- Mediate between individuals and sectors, and negotiate agreements.
- Work with stakeholders from other fields.
Prasības
- Bachelor’s degree in a related field.
- At least two years of relevant experience.
- Other combinations of qualifications and relevant experience may be considered.
- Fluency in French is required.
- Action oriented.
- Business insight.
- Customer focus.
- Appreciation of differences.
- Interpersonal savvy.
- Ability to learn quickly.
Priekšrocības
- Competitive salary and annual bonus.
- Four weeks of flexible vacation from the first year.
- Defined benefit pension plan providing predictable, stable retirement income.
- Group insurance, including telemedicine.
- Reimbursement for health and wellness expenses and telework equipment.