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Marsh McLennan
Marsh McLennan
H1B vīzas sponsorsFinansesJuridiskie pakalpojumiMārketings
Marsh McLennan ir globāls profesionālo pakalpojumu uzņēmums, kas sniedz konsultācijas riska pārvaldības, stratēģijas un ar cilvēkiem saistītās jomās. Tā uzņēmumu vidū ir Marsh, kas nodrošina apdrošināšanas brokeru pakalpojumus un riska pārvaldību, Guy Carpenter, kas koncentrējas uz pārapdrošināšanu un kapitāla stratēģijām, Mercer, kas sniedz konsultācijas veselības, labklājības un karjeras jomā, kā arī Oliver Wyman, kas specializējas stratēģijas, ekonomikas un zīmola konsultācijās. Marsh McLennan visā pasaulē strādā vairāk nekā 85 000 darbinieku, un uzņēmums apvieno zināšanas finansēs, konsultācijās, mārketingā un citos saistītos profesionālo pakalpojumu veidos. Uzņēmuma personāla atlase aptver amatus, kas atbalsta klientu konsultēšanu, riska analīzi, biznesa stratēģiju, konsultāciju un operatīvās komandas visos četros uzņēmumos.
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Vakances uzņēmumā

Business Insurance Client Service Specialist

Process commercial insurance accounts for Marsh McLennan Agency, supporting client service, proposals, renewals, claims, and policy administration. This hybrid role is based in Athens, Georgia.

USAmerikas Savienotās ValstisHibrīdiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu apkalpošanas pārstāvisKlientu attiecību pakalpojumi

Apraksts

  • Process new and renewal accounts to meet quality standards and deadlines.
  • Maintain accurate records in the client management system.
  • Refer complex issues to the appropriate internal contacts.
  • Share plan details, rates, contributions, and carrier contact information with clients.
  • Organize policy notebooks and prepare proposals and presentations.
  • Resolve client questions and service issues.
  • Prepare proposals, stewardship reports, service plans, comparisons, and presentation materials.
  • Help service and production teams meet agency revenue and retention goals.
  • Handle routine account work, including endorsements, policies, audits, pending cancellations, and ID cards.
  • Support marketing activities as needed.
  • Prepare claim reports and monitor claims when applicable.
  • Record member and client communications in the client management services tool.
  • Create presentations, spreadsheets, direct-bill and accounting discrepancy materials, and other communications.
  • Help clients resolve claims.
  • Attend company seminars, training workshops, and webinars.
  • Carry out other duties assigned by management.

Prasības

  • High school diploma or equivalent.
  • Proficiency with computer applications such as Microsoft Office.
  • Strong organizational and project management skills.
  • Strong written and verbal communication and interpersonal skills.
  • Respond promptly and professionally, with a sense of urgency.
  • Prioritize work to complete critical and sensitive tasks on time.
  • Respond quickly to client requests and provide relevant information.
  • Take responsibility for the quality of your work.
  • Work assignments are based mainly on minimum experience and capacity to service a midsize book of business.
  • Live within driving distance of the Athens, Georgia office.
  • Commute to the office at least three days per week.
  • Three to five years of industry experience, line-of-business designations, and a college or advanced degree are additional advantages, but are not required.

Priekšrocības

  • Generous paid time off, including personal and volunteer days.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work arrangement.
  • Matching programs for charitable contributions.
  • Stock purchase opportunities.
  • Comprehensive benefits and resources to support colleague well-being.
  • A culture that encourages professional and personal development.

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