Sentrex Health Solutions
Sentrex Health Solutions
Sentrex Health Solutions ir Kanādas specializēto veselības aprūpes pakalpojumu uzņēmums, kas ar koordinētiem aprūpes risinājumiem atbalsta farmācijas uzņēmumus, veselības aprūpes pakalpojumu sniedzējus, klīnikas un pacientus. Uzņēmuma pakalpojumi ietver specializēto zāļu izplatīšanu, trešo pušu loģistiku, pacientu atbalsta programmas un tehnoloģijas, kas paredzētas sarežģītiem ārstēšanas procesiem. Apvienojot darbības ekspertīzi ar klīnikām un pacientiem paredzētu atbalstu, Sentrex palīdz veselības aprūpes partneriem uzlabot piekļuvi ārstēšanai, koordināciju un aprūpes nepārtrauktību.

Bilingual Intake Specialist - Remote Canada

Support Canadian pharmaceutical patient programs remotely through bilingual intake administration, accurate data handling, client communications, documentation, and adverse-event reporting.

Apraksts

  • Provide administrative cross-coverage for the Patient Support Program
  • Process safety data, fulfillments and reviews, communications, field staff support, reports, data cleanup, meetings, filing systems, and other administrative tasks
  • Accurately enter and process program information in database systems
  • Manage incoming faxes and email correspondence
  • Handle email, telephone, fax, incoming mail, and outgoing mail
  • Prepare and distribute program letters and materials
  • Order office supplies and monitor inventory levels
  • Report Adverse Events and Severe Adverse Events in line with approved SOPs
  • Submit timesheets, expenses, mileage, and CRM report validations within required deadlines
  • Check program documentation for completeness and consistency
  • Carry out other administrative responsibilities assigned by the manager
  • Deliver high-quality service to internal and external clients

Prasības

  • Grade 12 education plus two years of community college, secretarial training, or equivalent work experience in office administration
  • Fluency in English and French is required
  • Experience supporting Patient Support Programs is an asset
  • Strong verbal and written communication, listening, and customer service abilities
  • Accurate data entry using both paper and electronic forms
  • Ability to learn quickly, adapt, and manage multiple tasks in a fast-changing environment
  • Advanced proficiency with information technology, Microsoft Office, telephone systems, and databases
  • Comfortable typing and using a range of computer-based applications
  • Strong organizational skills with the ability to reprioritize changing workloads
  • Able to work independently with minimal supervision
  • Able to protect the confidentiality of patient data and information
  • Effective collaborator in a team setting

Priekšrocības

  • Modern facilities designed to support high-quality products and services
  • Opportunity to join a high-performing team
  • Collaborative and engaging workplace culture
  • Flexible work environment that supports work-life balance
  • Diverse and inclusive workplace culture
  • Employee Development Program
  • Year-round in-house corporate training
  • Competitive salary
  • Generous vacation allowance
  • Wellness Program with five paid days off
  • Paid sick leave
  • Benefits package with dental, extended health, AD&D, LTD, and employee and dependent life insurance
  • Employee and Family Assistance Program
  • RRSP matching program

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