Sentrex Health Solutions
Sentrex Health Solutions
„Sentrex Health Solutions“ yra Kanados specializuotų sveikatos priežiūros paslaugų įmonė, teikianti koordinuotus priežiūros sprendimus farmacijos bendrovėms, sveikatos priežiūros paslaugų teikėjams, klinikoms ir pacientams. Jos paslaugos apima specializuotų vaistų platinimą, trečiųjų šalių logistiką, pacientų palaikymo programas ir technologijas, skirtas sudėtingiems gydymo procesams. Derindama veiklos kompetenciją su klinikoms ir pacientams skirta pagalba, „Sentrex“ padeda sveikatos priežiūros partneriams gerinti prieigą prie gydymo, koordinavimą ir priežiūros tęstinumą.

Bilingual Intake Specialist - Remote Canada

Support Canadian pharmaceutical patient programs remotely through bilingual intake administration, accurate data handling, client communications, documentation, and adverse-event reporting.

Aprašymas

  • Provide administrative cross-coverage for the Patient Support Program
  • Process safety data, fulfillments and reviews, communications, field staff support, reports, data cleanup, meetings, filing systems, and other administrative tasks
  • Accurately enter and process program information in database systems
  • Manage incoming faxes and email correspondence
  • Handle email, telephone, fax, incoming mail, and outgoing mail
  • Prepare and distribute program letters and materials
  • Order office supplies and monitor inventory levels
  • Report Adverse Events and Severe Adverse Events in line with approved SOPs
  • Submit timesheets, expenses, mileage, and CRM report validations within required deadlines
  • Check program documentation for completeness and consistency
  • Carry out other administrative responsibilities assigned by the manager
  • Deliver high-quality service to internal and external clients

Reikalavimai

  • Grade 12 education plus two years of community college, secretarial training, or equivalent work experience in office administration
  • Fluency in English and French is required
  • Experience supporting Patient Support Programs is an asset
  • Strong verbal and written communication, listening, and customer service abilities
  • Accurate data entry using both paper and electronic forms
  • Ability to learn quickly, adapt, and manage multiple tasks in a fast-changing environment
  • Advanced proficiency with information technology, Microsoft Office, telephone systems, and databases
  • Comfortable typing and using a range of computer-based applications
  • Strong organizational skills with the ability to reprioritize changing workloads
  • Able to work independently with minimal supervision
  • Able to protect the confidentiality of patient data and information
  • Effective collaborator in a team setting

Privalumai

  • Modern facilities designed to support high-quality products and services
  • Opportunity to join a high-performing team
  • Collaborative and engaging workplace culture
  • Flexible work environment that supports work-life balance
  • Diverse and inclusive workplace culture
  • Employee Development Program
  • Year-round in-house corporate training
  • Competitive salary
  • Generous vacation allowance
  • Wellness Program with five paid days off
  • Paid sick leave
  • Benefits package with dental, extended health, AD&D, LTD, and employee and dependent life insurance
  • Employee and Family Assistance Program
  • RRSP matching program

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