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AAA
AAA
5001 – 10 000 Darbinieki
H1B vīzas sponsorsApdrošināšanaAutobūveLoģistika
AAA ir savstarpēji saistītu automobiļu klubu federācija, kas apkalpo savus biedrus, piedāvājot ar automobiļiem, ceļošanu, apdrošināšanu un loģistiku saistītus pakalpojumus. Tās piedāvājumā ietilpst neatliekama palīdzība uz ceļa, ceļojumu plānošanas resursi, kartes un ceļveži, kā arī biedru atlaides, kas pieejamas visā Amerikas Savienotajās Valstīs un starptautiski. Atsevišķi klubi darbojas savos ģeogrāfiskajos reģionos, vienlaikus ievērojot kopīgos AAA standartus. Tādējādi tiek veidots vietējo pakalpojumu tīkls, kas sniedz biedriem plašāku atbalstu, ceļojot gan pa valsti, gan ārvalstīs.
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Vakances uzņēmumā

Automotive Vendor Relationship Manager – AAA

Manage AAA roadside assistance contractors across Albuquerque and Rio Rancho, helping improve station performance, compliance, service coverage, and member experience through regular field visits.

USAmerikas Savienotās ValstisNMŅūmeksikaHibrīdiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu vadītājsPārdošana
Tableau

Apraksts

  • Maintain reliable service to AAA members through independent contract stations.
  • Advise station owners and staff on performance targets, business practices, driver training, and operations.
  • Ensure independent contractors meet their agreements with the Auto Club.
  • Analyze station performance data to find areas for improvement.
  • Work with providers to develop and carry out improvement plans.
  • Visit independent providers regularly and review their performance.
  • Assess station sites, facilities, equipment, and driver appearance against Club standards.
  • Use mystery shops and technician ride-alongs to coach staff and improve member service.
  • Investigate, document, and resolve member and customer service concerns.
  • Track station coverage to meet response-time requirements.
  • Draft business proposals for operational changes at contract stations.
  • Coordinate with dispatch teams to support service delivery and resolve area disputes.

Prasības

  • A four-year college degree or an equivalent combination of education and work experience.
  • At least five years of sales and/or vendor management experience, including managing work teams.
  • Experience developing recommendations and proposals, negotiating successfully, and resolving complaints.
  • Strong verbal and written communication skills, including presentation skills.
  • Proficiency with Outlook, Word, Excel, and PowerPoint.
  • Salesforce and Tableau experience preferred.
  • Preferred experience preparing and analyzing financial reports, building cost-benefit models, and interpreting financial spreadsheets and profit-and-loss statements.
  • Able to spend 75% of working time in the field, including national travel, and 25% in the office.

Priekšrocības

  • Medical, dental, and vision coverage.
  • 401(k) savings plan with company match.
  • Pension plan.
  • Tuition assistance.
  • Floating holidays and paid time off for community volunteering.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on memberships, insurance, travel, entertainment, services, and more.

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